Office of Information Technology

IT Services

Accounts and Access

SMU account information, my.SMU, Two-Factor Authentication (2FA)… 

Business Applications

Blackbaud, eProcurement, Kronos, Talent Management, Travel and Expense Management… 

Business Intelligence and Reporting

AdminImages, DocuSign, Employee.SMU, PeopleSoft, SMU Financials… 

Communication and Collaboration

telephones, cell phones, cable TV, Skype for Business, Zoom video conferencing… 

Computers and Printers

desktop backup, desktop support, inventory management, PaperCut, software management… 

Consulting and Development

consulting, contract management, event services, IT projects… 

Networks and Servers

cellular services, cloud storage, databases, Linux services, virtualization, VPN… 

Research Technology

academic support, ManeFrame II, system administration… 

Security

antivirus, authentication, data protection, spam filtering… 

Support and Training

AV services, classroom and desktop support, consulting, the IT Help Desk, Lynda.com, software training… 

Teaching and Learning

academic tools, AV support, classroom technologies, distance education, learning management systems… 

Web Development and Hosting

blogging, SharePoint Online, Web Publishing, Wiki…