Interfolio Use and Support

Overview of Interfolio Use

Interfolio is a system used at SMU to support two main functions: Faculty Search and Recruitment and Faculty Promotion and Tenure. Each of the two tabs on this page provides further information and tutorials to help faculty and administrative teams make the best use of this system.

The individuals listed below serve as points of contact within each School and College to help direct users to specific resources.

College/School Contact Contact Email
Cox School of Business Jan Olavarri
Dedman College of Humanities and Sciences Cindy Havens
Dedman School of Law Betty Alexander
Lyle School of Engineering Adria Richmond
Meadows School of the Arts Vanessa Salazar
Perkins School of Theology Melissa Gooch
Simmons School of Education & Human Development Stevanne Horton
Moody School of Graduate and Advanced Studies (Post Doc Hiring)  Robert Pearson 


Contact Interfolio support for general questions or trouble-shooting:

Phone: 877-997-8807 (8:00-5:00 CST)
Email: (4:00 am-9:00 pm CST)

Interfolio for Faculty Search and Recruitment

Getting started:

For SMU users who are new to using Interfolio when creating new faculty searches, please watch this 10-minute getting-started tutorial that provides a step-by-step guide.

Key reminders from the video:

  • Enter the School/College as the unit when developing a new position. Do not enter the department as the unit.
  • Add the position number as the first part of the title
  • Include an Interfolio application link in the position advertisement
  • Add the search committee chair as a “Committee Manager”
  • Add all other search committee members as “evaluators,” which will typically be the default role when you add them.

Questions to confirm with the search committee chair prior to setting up positions:

  • Which search criteria are required (e.g., CV, research statement, letters of recommendation)?
  • Which evaluation system will be used (e.g., internal or external to Interfolio)?
  • Which messaging system and/or message templates will be used?

How-to guides for frequently used additional functions:

How to set up the committee manager role
How to run reports on faculty positions and position status
How to create and manage message templates
How to send emails to individuals and groups through Interfolio

For questions or trouble-shooting, contact Interfolio support:

Phone: 877-997-8807 (8:00-5:00 CST)
Email: (4:00 am-9:00 pm CST)

Interfolio for Faculty Promotion and Tenure

Getting started:

For SMU users who are new to using Interfolio for Faculty Promotion and Tenure, please go to Interfolio's Product Help webpage for a step-by-step guide.

For faculty candidates who are using Interfolio for a promotion and tenure case, this user's guide provides many useful answers to common questions about activating the account, adding files to the packet, submitting forms, and previewing the packet.

Considerations to be confirmed with the Promotion and Tenure Committee Chair:

  • Which files are required for the dossier?
  • Who is responsible for uploading which of the files?
  • Who is the point person within the department for supporting Interfolio use and binder preparation?
  • Are there internal deadlines for preparing and uploading materials?
  • What is the naming system for files?

For general questions about dossier preparation that are related to university-wide requirements, contact the SMU Office of Faculty Success:

For questions or trouble-shooting related to Interfolio, contact by phone or email:

Phone: 877-997-8807 (8:00-5:00 CST)
Email: (4:00 am-9:00 pm CST)