Office of Information Technology

Clearing Internet Cache

After clearing the internet cache, it is best to quit out of the browser and then relaunch the browser.

Internet Explorer

  1. Launch Internet Explorer
  2. Click Tools (the gear icon in the top right corner)
  3. Click Internet Options
  4. On the General Tab, click the Delete button located under the Browsing History section
  5. Check Temporary Files and Cookies
  6. Uncheck all other options, including "Preserve Favorites Website Data"
  7. Click Delete
  8. Click OK
  9. Exit Internet Explorer

Firefox

  1. Launch Firefox
  2. Click the menu button in the top right corner.
  3. Click on Preferences
  4. Click Privacy & Security
  5. Click clear your recent history located under the History section
  6. Expand the Details section and select Cookies and Cache
  7. In the Time Range to Clear: drop down, select Everything 
  8. Click Clear Now
  9. Exit Firefox

Safari

  1. Launch Safari
  2. Click on Safari
  3. Click on Preferences
  4. Select the Privacy tab
  5. Click on Manage Website Data...
  6. Wait for the list to populate and select Remove All
  7. Click Done
  8. Click on Safari
  9. Click on Quit Safari

Chrome

  1. Launch Chrome
  2. Click the menu button (the three dots in the top right corner)
  3. Hover over More Tools
  4. Click Clear Browsing Data
  5. Select Advanced
  6. In the Time Range: menu, select All time.
  7. Check Cookies and other site data and Cached images and files
  8. Click the Clear Data button and wait for the clear browsing data window to close
  9. Exit Chrome