After clearing the internet cache, it is best to quit out of the browser and then relaunch the browser.
Chrome
- Launch Chrome
- Click the menu button (the three dots in the top right corner)
- Hover over More Tools
- Click Clear Browsing Data
- Select Advanced
- In the Time Range: menu, select All time.
- Check Cookies and other site data and Cached images and files
- Click the Clear Data button and wait for the clear browsing data window to close
- Exit Chrome
Firefox
- Launch Firefox
- Click the menu button in the top right corner.
- Click on Preferences
- Click Privacy & Security
- Click clear your recent history located under the History section
- Expand the Details section and select Cookies and Cache
- In the Time Range to Clear: drop down, select Everything
- Click Clear Now
- Exit Firefox
Internet Explorer
- Launch Internet Explorer
- Click Tools (the gear icon in the top right corner)
- Click Internet Options
- On the General Tab, click the Delete button located under the Browsing History section
- Check Temporary Files and Cookies
- Uncheck all other options, including "Preserve Favorites Website Data"
- Click Delete
- Click OK
- Exit Internet Explorer
Safari
- Launch Safari
- Click on Safari
- Click on Preferences
- Select the Privacy tab
- Click on Manage Website Data...
- Wait for the list to populate and select Remove All
- Click Done
- Click on Safari
- Click on Quit Safari