Key Documents, Forms & Pages
All essential documents, forms, and institutional pages related to online education governance and quality at SMU are linked below. Documents hosted in Box require an SMU login.
Online Production Services (OPS)
Central hub for online course production, QM review coordination, and faculty support. Start here to initiate a new course development request.
Quality Matters at SMU
SMU's institutional QM program page, including training options, the review process, and contact information for the QM Coordinator.
Faculty Technology Council (FTC)
Parent body of the FTC Online Education Sub-Committee. Chaired by Paige Ware, Office of the Provost. Includes school representatives from across SMU.
Online Program Development (SMU Global & Online)
The richest single hub for online program development resources at SMU, including all Box-hosted process documents, guides, and proposal materials.
Guidelines for Online Course Development
Institutional guidelines governing the online course development process, production standards, and expectations for faculty and school participation.
New Program Proposal & Approval Process
Step-by-step process for proposing and gaining approval for a new online program, including EPC submission requirements and timelines.
Course Modality Definitions
Official SMU definitions for online, hybrid, HyFlex, and other delivery modalities — essential for faculty and schools navigating course classification.
Online Program Roles
Describes the roles, responsibilities, and expectations of all parties involved in online program development and delivery at SMU.
Online Program Development FAQ
Describes the roles, responsibilities, and expectations of all parties involved in online program development and delivery at SMU.
OPS Course Development Timeline
Official OPS timeline for course design, development, QM review, and launch — use this to plan your semester production schedule.
Intention to Teach Online Form
Required first step for faculty beginning the online course development process. Notifies OPS and initiates capacity planning and onboarding.
OPS Service Request Form
Used to formally request OPS course design and development support after academic approval is secured. Triggers the production workflow.
QM Higher Education Rubric
The official Quality Matters rubric used for all SMU online course reviews. Published by QM; used as SMU's institutional standard for online course design quality.
Educational Policy Committee (EPC)
Required for approval of new academic programs. Programs delivered online must go through EPC in addition to the online production process.