FAQs
Microsoft Intune is a cloud service that helps OIT ensure University-owned devices are secure, compliant, and configured according to SMU policy.
Only University-owned devices running Windows OS.
No — this transition focuses on background management. Your login and daily workflows remain the same. Any future changes will be communicated ahead of time through our standard OIT Change Management framework.
University-managed Windows computers will be enrolled into Microsoft Intune quietly in the background. This enrollment prepares devices for cloud-based configurations and compliance policies. Any future changes will be communicated ahead of time through our standard OIT Change Management framework.
No. Intune does not access personal email, files, photos, or keystrokes. It only collects device and security posture information necessary for management. (SMU)
This aligns with SMU’s policy requiring that PII and University data are safeguarded with appropriate technical and administrative controls. (SMU)
SMU uses device management data to:
- Enforce security standards and compliance
- Protect access to University systems
- Support help desk troubleshooting
- Detect and respond to security risks
Access to this data is limited to authorized personnel in line with University policy and confidentiality standards. (SMU)