Support for SMU Trustees

The following additional support is available for all SMU Board members to support the transition to Microsoft Authenticator. 

Self Service Installation

You will need both a computer (desktop or laptop) and your cellphone or iPad for this process. 

Step 1:

Using your computer, go to smu.edu/passwordless to register

Step 2: 

Using your computer, go to https://smu.edu/mfasetup

Follow the on screen instructions which will guide you to install the application on your cell phone or iPad.

Step 3:

Once the application is installed,

• Click Next on your computer from the previous setup screen. A QR code will be displayed on the computer screen.  
• Open the Authenticator App on your mobile device
• Scan the QR code with the authenticator application
• Click Next in the setup window on the computer to try it out.  Enter the number shown on the computer screen in the Authenticator App screen on your phone.

For screenshots and step by step guidance, click here. 

Schedule a Remote Appointment

If you’d like assistance with the installation process or encounter any problems, sign up for an appointment with one of our IT specialists. We will meet with you via Zoom and walk you through every step of the process. Appointments are available from February 3-February 18, 2026.

To book your appointment, click here. 

In Person Assistance

During the Board Meetings on February 2, 19, and 20, OIT will have staff available to assist you with the process. Stop by our table during the break between meetings and we’ll be happy to assist.