Software Licensing

Ivanti Endpoint Manager (Formerly LANDesk) Workspaces

All SMU computers should have the Ivanti agent installed by default.  This agent not only provides inventory tracking, but also assists in software deployment and critical security patching.  Applications that are available for faculty and staff to install without any additional cost are published to Workspaces for download and installation on client computers whenever possible.  This allows faculty and staff to install the software as needed and to choose the time of installation.

Accessing Ivanti Portal Manager (Windows Machines)

Please note, if you are attempting to install software from off-campus, you will need to be connected to VPN prior to initiating the install process on your system.  Please find additional information about SMU VPN under the "VPN" tab here: https://www.smu.edu/OIT/Services/networking

1. From the windows start menu, launch "Portal Manager" (located within the Ivanti Management Program group)
2. Login using your SMU ID number and password. 
3. Locate the software that you need to install and click the Install button at the bottom of the application name.   
4. Reboot requirements and estimated download time can be found by clicking the information icon for each application in the lower right corner.
5. Your software will be begin to download and install. 

Accessing Ivanti Portal Manager for Mac OS

Please note, if you are attempting to install software from off-campus, you will need to be connected to VPN prior to initiating the install process on your system. 
Please find additional information about SMU VPN under the "VPN" tab here: https://www.smu.edu/OIT/Services/networking

1. Use Spotlight search, or launch "Portal Manager" directly from your Mac OS Applications folder.
2. Login using your SMU ID number and password.  (Please note- the server field can remain blank)
3. Locate the software that you need to install and click the Install button at the bottom of the application name.   
4. Reboot requirements and estimated download time can be found by clicking the information icon for each application in the lower right corner.
5. Your software will be begin to download and install. 

If you do not see Ivanti available on your system, please contact the OIT Helpdesk.

Several software applications are available for faculty and staff that may be limited in the number of licenses available. These applications are published to Workspaces on a per request basis, please submit a Get Help request to obtain a copy for download. 

1. Login to https://help.smu.edu. When prompted to login, enter smu\smuid as the username.
2. Click Additional Services
3. Select the Software Application Request form
4. Complete the required information
5. Click Submit

Each request will be assigned to the appropriate group to authorize the installation for your SMU Computer.

Help.smu.edu

For software licensing not maintained by OIT,  a product license must be purchased by the department before the application can be installed. OIT can help to obtain a purchase quote and make the product available for designated systems.

1. Login to https://help.smu.edu. When prompted to login, enter smu\smuid as the username.
2. Click Additional Services
3. Select the Software Application Request form
4. Complete the required information. Click Submit

Each year OIT processes dozens of software renewals during the month of July to prevent interruption of services during the semesters. OIT has worked with each  vendor to schedule these updates as strategically as possible.  Applications that are subject to annual license renewals typically involve purchase requisitions, and may even require updates and/or verification of written contracts. Although many of the renewals are invisible to the campus community, certain applications that require annual renewals will also have advanced license expiration notifications or prompts at the client, often seen when launching the application prior to renewals being finalized. Unless you are experiencing a loss of functionality, client expiration  notifications can be safely ignored, as OIT manages and processes these licenses for you!

 

SAS and SAS JMP annual license renewals:

SID (license files) are delivered to OIT each July once the renewal process has completed. These files are placed into the SAS Software Depot, and made available via a link within securenet.smu.edu for manual download and renewal for all systems. Directions on how to run the manual license renewal can be found here.

Faculty and Staff may obtain copies of select software applications for installation on a home computer under the Work at Home rights.  This software must be removed from the home machines upon termination or retirement from the University.

Go to http://smu.onthehub.com to purchase and download your copy of the software.

Adobe

• Creative Cloud (Students Only)

Mathematica

• Click here

Sas 9.4 and JMP professional

• Click here