Software Licensing

Ivanti Endpoint Manager (Formerly LANDesk) Workspaces

All SMU computers should have the LANDesk agent installed by default.  This agent not only provides inventory tracking, but also assists in software deployment.  Applications that are available for faculty and staff to install without any additional cost are published to Workspaces for download and installation on client computers whenever possible.  This allows faculty and staff to install the software as needed and to choose the time of installation.

Accessing Workspaces (Windows Machines)

1. Click Start
2. Click Programs
3. Locate and expand the LANDesk Management Folder
4. Click the Workspaces icon
5. LANDesk will open to the Launchpad, click the menu icon in the upper left corner of the Workspaces window. Select the Software Catalog option to display software available for your system.
6. Search for or scroll to locate your desired software product. Click the install link to begin the download and installation for your computer.

Workspaces for Macs

1. Click the Chevron icon in the upper right menu bar
2. Select LANDesk Workspaces
3. LANDesk will open to the Launchpad, click the menu icon in the upper left corner of the Workspaces window. Select the Software Catalog option to display software available for your system.
4. Search for or scroll to locate your desired software product. Click the install link to begin the download and installation for your computer.

If you do not see LANDesk available for you or notice menu items differ from the above instructions, please contact the OIT Helpdesk.

Help.smu.edu

Several software applications are available for faculty and staff that may be limited in the number of licenses available. These applications are published to Workspaces on a per request basis, please submit a Get Help request to obtain a copy for download. 

1. Login to https://help.smu.edu. When prompted to login, enter smu\smuid as the username.
2. Click Additional Services
3. Select the Software Application Request form
4. Complete the required information
5. Click Submit

Each request will be assigned to the appropriate group to authorize the installation for your SMU Computer.

Help.smu.edu

For software licensing not maintained by OIT,  a product license must be purchased by the department before the application can be installed. OIT can help to obtain a purchase quote and make the product available for designated systems.

1. Login to https://help.smu.edu. When prompted to login, enter smu\smuid as the username.
2. Click Additional Services
3. Select the Software Application Request form
4. Complete the required information. Click Submit

Each year OIT processes dozens of software renewals during the month of July to prevent interruption of services during the semesters. OIT has worked with each  vendor to schedule these updates as strategically as possible.  Applications that are subject to annual license renewals typically involve purchase requisitions, and may even require updates and/or verification of written contracts. Although many of the renewals are invisible to the campus community, certain applications that require annual renewals will also have advanced license expiration notifications or prompts at the client, often seen when launching the application prior to renewals being finalized. Unless you are experiencing a loss of functionality, client expiration  notifications can be safely ignored, as OIT manages and processes these licenses for you!

SAS and SAS JMP annual license renewals:

SID (license files) are delivered to OIT each July once the renewal process has completed. These files are placed into the SAS Software Depot, and made available via a link within securenet.smu.edu for manual download and renewal for all systems. Directions on how to run the manual license renewal can be found here.

Faculty and Staff may obtain copies of select software applications for installation on a home computer under the Work at Home rights.  This software must be removed from the home machines upon termination or retirement from the University.

Go to http://smu.onthehub.com to purchase and download your copy of the software.

Microsoft

• Windows 10
• Office 2016

Adobe

• Creative Cloud

Mathematica

• Click here

Sas 9.4 and JMP professional

• Click here