Software Licensing

Each year OIT processes dozens of software renewals during the month of July to prevent interruption of services during the semesters. OIT has worked with each  vendor to schedule these updates as strategically as possible.

Applications that are subject to annual license renewals typically involve purchase requisitions, and may even require updates and/or verification of written contracts. Although many of the renewals are invisible to the campus community, certain applications that require annual renewals will also have advanced license expiration notifications or prompts at the client, often seen when launching the application prior to renewals being finalized. Unless you are experiencing a loss of functionality, client expiration notifications can be safely ignored, as OIT manages and processes these licenses for you!

SAS and SAS JMP annual license renewals:

SID (license files) are delivered to OIT each July once the renewal process has completed. These files are placed into the SAS Software Depot, and made available via a link within securenet.smu.edu for manual download and renewal for all systems. Directions on how to run the manual license renewal can be found on the SAS and SAS JMP info page.

The following applications are available for SMU-Managed Computers. For additional information, contact the IT Help Desk.

Application Name Platform Source Apps.smu.edu Apps.SMU notes
Adobe Document Cloud Windows/Mac Endpoint Manager (Ivanti) Not Available  
Adobe Creative Cloud Windows/Mac Endpoint Manager (Ivanti) Not Available  
ArcGIS Pro Windows Endpoint Manager (Ivanti) Not Available  
CrashPlan Pro Windows/Mac/Linux Endpoint Manager (Ivanti) Not Available  
Eviews 11 Windows Request Available Faculty/Staff
FileMaker Pro 18 Windows/Mac Request Available  Faculty/Staff
GAMS Windows/Mac/Linux Request Not Available  
HLM 8.1 Windows Request Not Available  
Maple 2020  Windows/Mac Request Not Available  
Mathematica 12
Windows/Mac Click Here Not Available  
Matlab 2021 Windows/Mac Vendor Website
(Contact the Help Desk for a license key)
Available  Faculty and Students
Cylance Protect Antivirus
Window/Mac/Linux Endpoint Manager (Ivanti) Not Available  
Microsoft Office 365 Windows Endpoint Manager (Ivanti) Limited Apps Faculty and Students
Microsoft Project Professional 2019 Windows (Departmental Charge) Request Not Available  
Microsoft Visio Professional 2019 Windows (Departmental Charge) Request Not Available  
Microsoft Visual Studio Enterprise 2019 Windows (Departmental Charge) Request Not Available  
Mplus 8.6 Windows/Mac Request Not Available Faculty
NAG Windows/Mac/Linux Vendor Website
(Contact the Help Desk for a license key)
Not Available  
Novva Windows Request Not Available Faculty
NVivo 20 Windows/Mac Endpoint Manager (Ivanti) Not Available  
SAS 9.4 Windows Click Here Available  Limited version, most suited for student use but licensed for fac/staff/students
SAS JMP Professional 14 Windows/Mac Click Here Available  Faculty/Staff/Students
SPSS 27 Windows/Mac Endpoint Manager (Ivanti) Available  Faculty/Students
Splus 8.2 Windows Request Not Available  
SPSS Amos 27 Windows Endpoint Manager (Ivanti) Available  Faculty/Students
SPSS Modeler 18 Windows/Mac Endpoint Manager (Ivanti) Available Faculty/Students
STATA 17 Windows/Mac Request Available - Student Use Faculty

Ivanti Endpoint Manager (Formerly LANDesk) Workspaces

All SMU computers should have the Ivanti agent installed by default.  This agent not only provides inventory tracking, but also assists in software deployment and critical security patching.  Applications that are available for faculty and staff to install without any additional cost are published to Workspaces for download and installation on client computers whenever possible.  This allows faculty and staff to install the software as needed and to choose the time of installation.

Accessing Ivanti Portal Manager (macOS)

Please Note:
 If you are attempting to install software from off-campus, you will need to be connected to VPN prior to initiating the install process on your system. You can find additional information about using the SMU VPN at smu.edu/vpn.
  1. Use Spotlight search, or launch "Portal Manager" directly from your Mac OS Applications folder.
  2. Login using your SMU ID number and password.  (Please note: the server field can remain blank)
  3. Locate the software that you need to install and click the Install button at the bottom of the application name.
  4. Reboot requirements and estimated download time can be found by clicking the information icon for each application in the lower right corner.
  5. Your software will be begin to download and install.

If you do not see Ivanti available on your system, please contact the IT Help Desk.

Accessing Ivanti Portal Manager (Windows OS)

Please Note:
 If you are attempting to install software from off-campus, you will need to be connected to VPN prior to initiating the install process on your system. You can find additional information about using the SMU VPN at smu.edu/vpn.
  1. From the windows start menu, launch "Portal Manager" (located within the Ivanti Management Program group)
  2. Login using your SMU ID number and password.
  3. Locate the software that you need to install and click the Install button at the bottom of the application name.
  4. Reboot requirements and estimated download time can be found by clicking the information icon for each application in the lower right corner.
  5. Your software will be begin to download and install.

Accessing Limited Licenses

Several software applications are available for faculty and staff that may be limited in the number of licenses available. These applications are published to Workspaces on a per request basis, please submit a Get Help request to obtain a copy for download. 

  1. Login to help.smu.edu. When prompted to login, enter smu\smuid as the username.
  2. Click Additional Services
  3. Select the Software Application Request form
  4. Complete the required information
  5. Click Submit

Each request will be assigned to the appropriate group to authorize the installation for your SMU Computer.

Accessing Non-Managed Licenses

For software licensing not maintained by OIT,  a product license must be purchased by the department before the application can be installed. OIT can help to obtain a purchase quote and make the product available for designated systems.

  1. Login to help.smu.edu. When prompted to login, enter smu\smuid as the username.
  2. Click Additional Services
  3. Select the Software Application Request form
  4. Complete the required information. Click Submit

Work-at-Home Software

Faculty and Staff may obtain copies of select software applications for installation on a home computer under the Work at Home rights.  This software must be removed from the home machines upon termination or retirement from the University.

Go to http://smu.onthehub.com to purchase and download your copy of the software.

Adobe

  • Creative Cloud (Students Only)

Mathematica

Sas 9.4 and JMP professional