There are a number of teams that are dispatched to the various offices or locations to provide specialized support. In addition to the teams below, all of OIT is eager to serve the needs of our campus community. Simply contact the IT Help Desk and they will be sure to connect you with the correct resource.
Embedded Support Team
A team of 9 consultants are distributed throughout main campus to provide on site or in depth remote support to faculty and staff. Requests for assistance should be directed to the IT Help Desk first.
Hardware Repair and Computer Deployment
OIT provides hardware repair services and computer installation services for campus faculty and staff.
Emergency response to classroom technology support is provided by multiple teams within Customer Service.
Remote Support Teams
IT personnel are also available onsite on the Taos campus.
The Academic Technology Service Directors, stationed within each school, provide valuable consultation and assistance to faculty and staff.
A team within the Client Services team is responsible for overseeing the various computer labs on campus. They ensure the computers are functioning properly, updated regularly, and maintained.