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Office of Information Technology

Zoom

Video Conferencing and Web Conferencing Service

ZoomLogin

 

Zoom, a cloud-based video conferencing service, is now available to use on campus. This eLearning tool provides easy-to-use, high-definition video/audio conferencing to faculty and students on almost any device.

Getting started with Zoom

  1. Click the Login button above.
  2. At the welcome screen, click the “CONTINUE” button to log in using Single Sign-On. If you are currently logged into another system using Single Sign-On, you will be directed to Zoom.
  3. If you are not logged in to a system using Single Sign-On, login with your SMU ID and your SMU Password. You will then be directed to Zoom.

    Box Login SSO with SMU ID

Zoom Requirements

System Requirements

  • Internet connection
  • Speakers & microphone—built-in or USB plug-in or wireless Bluetooth
  • Webcam or HD webcam—built-in or USB blug-in
  • Or, an HD cam or HD camcorder with video capture card

Supporting Operating Systems

  • Mac OS X with Mac OS 10.7 or later
  • Windows 10, 8.1, 8, 7
  • Linux

Supported Tablets & Mobile Devices

  • iOS and Android devices
  • Surface Pro 2 & 3

Documentation and Training

Zoom Documentation

Zoom hosts extensive documentation on using it's service on the Zoom support page. You will find some common support issues below. For a complete list of Zoom support issues and documentation, please visit the Zoom support site.

Zoom Training

Zoom’s onboarding sessions are held publicly. The Zoom support team will use a Zoom Video Webinar to host. As an attendee, your video and audio are off, you cannot see other attendees, and you can submit questions through the live Q&A panel.

Zoom Meetings User Onboarding

This Zoom-hosted 90-minute user onboarding session with live Q&A will review Zoom features including Zoom Meetings and using the Zoom Client software. They will discuss scheduling and hosting your events with an emphasis on best practices.

To find dates and times, please visit the Weekly Zoom Training Webinars page.

Zoom Video Webinar User Onboarding

This 75-minute user onboarding session with live Q&A will review Zoom features applicable to Zoom Video Webinar. We will discuss scheduling and hosting your events with an emphasis on best practices.

To find dates and times, please visit the Weekly Zoom Training Webinars page.

About Zoom

Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-defined conference room solution into one easy-to-use platform. Our solution offers the best video, audio, and wireless screen-sharing experience across Windows, Mac, Linux, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems. Founded in 2011, Zoom's mission is to make video and web conferencing frictionless.

All campus affiliates have access to a Zoom Pro account by simply logging into Zoom with their SMU ID and SMU password.  To begin using the tool, sign in by clicking the login button at http://smu.edu/zoom.  Then download the Zoom application. 

Features

  • Cloud Video Conferencing
  • Online Meetings for up to 50 Participants
  • Webinars for up to 100 participants (by request--licenses can be "checked out")
  • Telephone Dial-in
  • Mobile Collaboration
  • Encryption & Security 

Learn more about Zoom's features by visiting Zoom's Features page.

Cost

Zoom Pro web video conferencing is provided at no cost to SMU affiliates.  Webinar licenses can be "checked out" by request to the OIT Helpdesk, or purchased by individual SMU departments.