Parent/Authorized Person Accounts at SMU
Parents or other Authorized Persons may have different types of accounts associated with SMU and making payments:
With my.SMU, you can view student information including grades, class schedules, account summaries, financial aid, etc.
Please Note: You cannot make payments with this account.
With SMUPay, you can view bills and make payments through the third party payment system SMUpay.
This type of account is only used to process Predefined Payment Plans and Refunds that you have signed up for with SallieMae TuitionPay.
For more information please visit the Accounts and Access Management service page.
Passwords for my.SMU accounts expire every 365 days. If you are experiencing trouble with your password you can go to our password tool at smu.edu/password and try changing your password. It is also recommended that you enroll in the password tool to setup security questions for your account. In the event that you forget your password or your account gets locked out you can answer the security questions and reset your password online.
Additional assistance for account passwords can be obtained by calling the IT Help Desk at 214-768-HELP(4357).