PaperCut

Submit a Job to the Public Printers

There are several ways to submit a job to the public printers:

• Using the pre-configured printers on the public workstations in the libraries or labs (support printing files greater than 10MB)
• Sending your print job to a specific email address (from SMU Email addresses only)(File must be less than 10MB)
• Submitting your job via a web browser (File must be less than 10MB)

Once the job has been submitted, you are able to release that job from any of the public printers that support the desired output.  For example, a color print job could be released from any of the color printers in the public spaces across campus.  For students and guests, a charge is assessed for any copy/print job in the public spaces.

For detailed instructions on printing, please see How To Print With PaperCut.

Managing your PaperCut Account

1. Login to your PaperCut account via printing.smu.edu
2. You can review your current balance and usage from the dashboard
3. To add funds to your account, click Add Funds. Follow the on screen instructions.

Printing Costs

	Color	Grayscale	Color duplex	Grayscale duplex
Letter	$0.20	$0.05	$0.19	$0.04
Legal	$0.24	$0.08	$0.23	$0.07
11x17	$0.30	$0.10	$0.29	$0.09

For duplex printing, the cost is assessed per side.

Print Quotas

Several schools or departments have funded a print quota for their students. These are configured on an annual basis. Once the student has printed their allocated number of free prints, the costs will be assessed to their personal account. Students will be notified by their individual schools or degree programs if they have a print quota allocated to them.

Printer Locations

The following locations are currently configured on the pay for print system.

Color printers are available in each of the Libraries: Fondren Library, Bridwell, Hamon, Business Library, and Underwood.

Location	Printer Name	B&W	Color	Letter	Legal
ADSA Loyd 316	SMU044P	Yes	No	Yes	No
ADSA Loyd 316	SMU045P	Yes	No	Yes	No
A-LEC Loyd 202	SMU029p	Yes	No	Yes	Yes
Bridwell Library-1 Floor	PONY017P	Yes	Yes	Yes	No
Bridwell Library-1 Floor	PONY019P	Yes	No	Yes	Yes
Bridwell Library-Basement	PONY018P	Yes	No	Yes	Yes
Business Library	SMU015P	Yes	No	Yes	Yes
Business Library	SMU016P	Yes	No	Yes	No
Business Library	SMU017p	Yes	No	Yes	No
Business Library	SMU018P	Yes	No	Yes	No
Business Library	SMU019p	Yes	Yes	Yes	No
Location	Printer Name	B&W	Color	Letter	Legal
Caruth 116	SMU034P	Yes	No	Yes	No
Caruth 314	SMU032P	Yes	No	Yes	No
Caruth 485	SMU033p	Yes	No	Yes	No
Clements Hall Basement	SMU014P	Yes	No	Yes	No
Embrey 123	SMU042P	Yes	No	Yes	No
Embrey 124	SMU041P	Yes	No	Yes	No
Fondren Library 2nd floor	SMU009p	Yes	No	Yes	Yes
Fondren Library Center Room 102w	SMU049P	Yes	Yes	Yes	Yes
Fondren Library IT Help Desk	SMU010p	Yes	No	Yes	Yes
Location	Printer Name	B&W	Color	Letter	Legal
Fondren Library-Learning Commons	SMU006p	Yes	No	Yes	Yes
Fondren Library-Learning Commons	SMU007P	Yes	No	Yes	Yes
Fondren Library-Learning Commons	SMU011p	Yes	Yes	Yes	Yes
Fondren Library-Main Desk	SMU008p	Yes	No	Yes	Yes
Hamon Arts Library	SMU024p	Yes	No	Yes	Yes
Hamon Arts Library	SMU025p	Yes	No	Yes	Yes
Hamon Arts Library	SMU026p	Yes	Yes	Yes	Yes
Junkins 102	SMU035P	Yes	No	Yes	No
Junkins 202	SMU039P	Yes	No	Yes	No
Junkins 215	SMU036P	Yes	No	Yes	No
Junkins 217	SMU037P	Yes	No	Yes	No
Junkins 224	SMU040p	Yes	No	Yes	No
Junkins 342	SMU038P	Yes	No	Yes	No
Location	Printer Name	B&W	Color	Letter	Legal
McElveney Lounge Room 114	SMU050P	Yes	No	Yes	No
Prothro- 1st floor	SMU031P	Yes	No	Yes	Yes
Prothro Lab	SMU027p	Yes	No	Yes	No
Umphrey Lee 301W	SMU030P	Yes	No	Yes	No
Umphrey Lee Center Room 227	SMU047P	Yes	Yes	Yes	Yes
Underwood Law Library	SMU001P	Yes	No	Yes	Yes
Underwood Law Library	SMU002p	Yes	No	Yes	Yes
Underwood Law Library	SMU003p	Yes	No	Yes	Yes
Underwood Law Library	SMU004p	Yes	No	Yes	Yes
Underwood Law Library	SMU005p	Yes	No	Yes	Yes
Underwood Law Library Room 36w	SMU046P	Yes	Yes	Yes	No
Location	Printer Name	B&W	Color	Letter	Legal

Employee Printing

Employee printing is covered by the University printing fund.  Employees, including staff, faculty, and temporary employees, are able to print to designated printers near their office as well as the public printers. No fees are assessed to the individual employee accounts for copies/prints.  For public printers, employees will need to swipe their ID cards in order to release the jobs from the print server to the public printer.

Submitting Jobs through Email.

In order to release a job submitted through email, it must be submitted from the email address associated with your PaperCut account. For faculty, staff, and students, it must come from your default SMU email address. For guests, it must come from whichever address was included in the creation of the papercut account.

There are different email addresses for the various configurations of the print job. Each email should contain a single file in a standard format (pdf, doc, xls etc).

1. Save your file in the appropriate format
2. Open a new mail message from your SMU email account
3. Enter the address for the print queue depending on the desired output
4. Attach the single file to your email
5. Click Send
6. Visit a public printer that supports your desired output
7. Swipe your ID card or release the print job through the release station

Email Addresses

Address	Output Configuration
Print1@smu.edu	Black and white, Single Side,Letter
Print2@smu.edu	Black and white, Duplex, Letter
Printlegal1@smu.edu	Black and white, Single Side, Legal
Printlegal2@smu.edu	Black and white, Duplex, Legal
Printcolor1@smu.edu	Color, Single Side, Letter
Printcolor2@smu.edu	Color, Duplex, Letter
Printtabloid1@smu.edu	Black and White, Single Side, Tabloid
Printtabloid2@smu.edu	Black and White, Duplex, Tabloid

Note:  The current file size limitation for emails sent from the SMU mail servers is 10MB. The document can not exceed 50 pages.  If you need to print a larger file, please utilize one of the SMU managed computers in the libraries or labs and print directly to the pay for print queues.

Print Using a Web Browser

1. Save your file in the appropriate format. See "What file formats are accepted when using the email submission or the web print option?" in the PaperCut FAQ.
2. Launch a web browser (Safari, Firefox, Chrome, IE)
3. Navigate to printing.smu.edu
   • Login with your SMU ID and password OR your PaperCut account (Guests)
   • Click Web Print
   • Click Submit a Job
   • Select the Virtual print queue that matches your desired output (single side, duplex etc)
   • Click the button “2. Print Options and Account Selection”
   • Select the number of copies
   • Click the button “3. Upload Documents”
     • Upload the document(s) by dragging and dropping them to the specified location in the browser or click the “Upload from Computer” button.
     • Click “upload and complete”
4. Swipe your ID card or login to the Release Station to release your file to the printer

Note: The current file size limitation for WebPrint is 10MB. The document can not exceed 50 pages.  If you need to print a larger file, please utilize one of the SMU managed computers in the libraries or labs and print directly to the pay for print queues.

Printing from Lab Computers.

1. Login to the computer using your SMU ID and password. This login will automatically associated your print job to your PaperCut account.
2. Click Print within the desired application
3. Select the appropriate printer
4. Configure the print options
5. Click Print
6. Swipe your ID card or login to the Release Station to release your file to the printer

Guest Printing from Lab/Public computers.

1. Access a public workstation (no login required)
2. Click Print within your desired application
3. Login to the PaperCut client when prompted.
4. Swipe your existing copy card or login to the printer or release station to release your file to the printer

Yes. For WebPrint and Email submitted jobs, the file can not exceed 10MB in size. If you need to print a larger file, please use one of the SMU computers in the various libraries and labs. These will allow larger print jobs.

In order for PaperCut to facilitate the charging for the print, it must associate the document to your PaperCut account. By default, all SMU faculty, staff and student accounts are associated with the SMU email address. So, you must send the document from your SMU account in order to release the job at the printer.

For guests, the email may be sent from the personal address registered when you created your PaperCut account.

Please contact the staff at the appropriate circulation desks to assist. You can resend your print job and they will be able to release the job without charging your account. If you no longer need to print the document, you can submit a request for a refund.  

1. Login to printing.smu.edu with your SMU account and password
2. Click Recent Print Jobs
3. Locate the job that needs to be refunded
4. Click Request Refund
5. Enter the reason for the refund
6. Click Send

The Help Desk will review the refund request. Once approved, you will receive an email confirmation and the funds will be returned to your PaperCut account.

Your account is charged as soon as the file is sent to the printer. If the document is not released within 4 hours, the job is deleted from the print queue and the charges to your account are returned.

For student accounts, you can add funds to your ID card account via idcard.smu.edu.

For guests, funds are added via PaperCut/Touchnet. You will need to login to your PaperCut account via printing.smu.edu and complete the transfer request. A credit card is required to replenish funds. Cash will no longer be accepted.

1. Login to Printing.smu.edu
2. Click Add Credit
3. Select the desired amount
4. Enter your credit card information to complete the processing

Please note: Refunds for account balances are not available. Please plan accordingly when adding money to your account.

The Copy and Print Center in the Hughes-Trigg Student Center is available for printing specialty configurations. This includes color prints on Legal or Tabloid size paper and various other finishes.

No, with PaperCut we have two options for printing from your personal device. You can send the file via email or submit the file via a web browser. Installation and configuration of the print driver is no longer needed.

Absolutely! The print jobs are stored for 24 hours. You can submit the job to the queue and retrieve it from any location offering the pay for print solution.

Files should be in one of the following formats:

Application / File Type	File Extension(s)
Microsoft Excel	xlam, xls, xlsb, xlsm, xlsx, xltm, xltx
Microsoft PowerPoint	pot, potm, potx, ppam, pps, ppsm, ppsx, ppt, pptm, pptx
Microsoft Word	doc, docm, docx, dot, dotm, dotx, rtf
PDF	pdf
Picture Files	bmp, dib, gif, jfif, jif, jpe, jpeg, jpg, png, tif, tiff

No. Refunds are not available. Please plan accordingly when adding funds to your account.