Provided by Spectrum
University Cable TV services are provided by Spectrum with all arrangements for installations, repairs, and billing managed by OIT.
Cable TV is available throughout the Residence Commons. More information about availability is on the Residence Life & Student Housing (RLSH) website. If you would like to request a cable installation for your area or department, please contact the IT Help Desk at 214-768-HELP (4357) or firstname.lastname@example.org.
For channel listings, please review the SMU Digital TV Channel Lineup sheet.
Troubleshooting Your Cable TV Connection
If you are having difficulty connecting, rescan for the latest channels. Most TVs have a "Channel Search" or "Auto Program" function. That should launch the scan for the channels available at SMU. Make sure the scan feature is set to scan for "Cable" or "Digital" channels instead of "Air" or "Analog." Consult your TV's manual for details.
- Go into the TV Menu and select Set Up
- Look for an option similar to "Channel Search" or "Auto Program" and select it
- Once the search is complete, there will be approximately 60 channels available for viewing.