Documentation and Training

Access & training for my.SMU is first requested by your manager. They will request your permissions by submitting the IT FORM: Account Request through our Help Desk system. Once the form is submitted, it will be routed to the appropriate person(s) for approval and you will be auto enrolled in the appropriate courses. Be on the lookout for automated emails from the Help Desk regarding training. These emails will provide step-by-step instructions for accessing your training.

Online Training

my.SMU KnowledgeBase

Contains information on faculty/staff administrative tasks within my.SMU. Required SMU ID and password to access.

my.SMU Student Essentials

Documentation and information for students on the most important tasks within my.SMU.


Identity Theft Red Flag Issues
FERPA Information