Departments and groups may request a departmental account, sometimes referred to as a "generic" account, allowing multiple people to receive and send out messages on behalf of the department or program.
Using the departmental email address is also recommended for use as the account owner's email when setting up any social media profiles.
Requesting a Departmental Email Account
Request a departmental account or changes to permissions via the Online Support Center.
Please Note: Only users with access to the account will be permitted to request changes to the account and these accounts may not be used as a generic account for temporary staff or student workers.
Editors and Authors
Each departmental account is assigned two security groups: Editors and Authors. Members of the Editors group have full permissions to the mailbox, while Authors have limited permissions.