Services / Processing Times / Request Form

The International Student & Scholar Services is committed to providing services to students, scholars and staff within a timely manner. Please find below the processing times for some of our most requested services.

Request Type Processing Time

 SERVICE REQUEST FORM: 

(Use this form to request a reprint of I20 or DS2019 due to being lost, stolen, or damaged or for an update on document.  Students on OPT or STEM OPT can also request a Travel Endorsement with a reprint request.)

 3-5 business days
On Campus Employment 2-3 business days
Payroll Authorization Forms (SMU STAFF) 1-2 business days
Curricular Practical Training Legal Agreements 1 business days
Curricular Practical Training Work authorization 3-5 business days
Letter Requests 3-5 business days
OPT work authorization requests (recommendation) 5-7 business days
OPT Employment Verification Reporting 3-5 business days
Email Inquiry 1 business day
Email Inquiry during peak times (August 15-September 15) 2 business days
I20 request (newly admitted students) 5-7 business days
I20 request during peak times (May 15-July 15) 7-10 business days

I20 request (transfer or change of education level)

  • Transfer to SMU and release date must be met in order to issue I20
  • Change of level I20 will be issued upon completion of students current program
5-7 business days
Visa Questionnaire 3-5 business days
DS2019 Request 3-5 business days