About COVID-19 Testing

  • SMU faculty and families can receive no-cost, rapid drive-through testing for COVID-19 at Expressway Tower, 6116 North Central Expressway, on the East Campus.
  • The University covers 100% of the cost and no insurance paperwork is needed for those who have SMU health benefits.
  • Telemedicine appointments and drive-through testing may be scheduled for this location Monday through Friday, 9 a.m. to 5 p.m.
  • The SMU curbside testing site is in addition to existing Virtual Care for Families clinic locations in the DFW area that can provide rapid COVID-19 antigen testing to SMU employees and their dependents. It is available to those who have symptoms or may have been exposed to the virus.
  • To schedule a test, complete an initial telemedicine screening at virtualcarefamilies.com/smu.
  • Based on the screening, an appointment for curbside testing can be scheduled at one of the Urgent Care for Kids clinic locations

Maintaining Academic Continuity During Isolation and Quarantine

  • Isolation is for those who have tested positive. These individuals remain at home for at least 10 days and until they are no longer symptomatic.
  • Quarantine, which spans 14 days, is for individuals who have come into close contact with a known positive case.
  • Faculty who test positive should complete the SMU Health Reporting Form, isolate at home, and work with their dean to ensure academic continuity for students.
  • If a dependent tests positive, faculty should contact their department chair and dean per the guidelines laid out by each department for additional instructions. 
  • When a student tests positive and is in University isolation, they receive an email from the Office of Student Academic Engagement and Success as part of the contact tracing process.
  • Students who are under University quarantine are responsible for notifying you directly of their exposure; they receive an email from the Dean of Students with written instructions, which you can request to view for confirmation.
  • If a student is not in quarantine or isolation through the University process, and cannot provide appropriate documentation (from either the Dean of Students or from the Office of Student Academic Engagement and Success), please alert SMU by filling out a CCC form.
  • Faculty should ensure that any of their students in isolation or quarantine receive accommodations per the COVID-19 attendance policy.
  • Self quarantine or isolation is not automatically required if you are notified of a positive case in your class. A contact tracer will reach out to you if you’ve come into close contact in this instance.
  • Please note that it is a FERPA violation to share a student’s COVID-19 status with others.

Classroom Cleaning Supplies

  • All faculty can obtain face shields and a supply kit (including classroom materials such as markers) from the office of their college/school dean.
  • Facilities regularly stocks each classroom with cleaning supplies and masks.
  • In the event a classroom is not outfitted with cleaning supplies or masks, contact the Facilities Support Center at 214-768-7000, who will replenish the supply 24 hours a day, 7 days a week.
  • SMU’s campus-wide cleaning protocols are available here.

About Face Coverings

  • SMU requires that everyone on the SMU campus wear a face covering over the mouth and nose in all public indoor spaces.
  • Extra masks are available and provided to faculty for students who forget to bring one to class (contact the Facilities Support Center at 214-768-7000 for additional masks).
  • If a student comes to class without a mask, first provide them with a disposable one; if they refuse to wear it, direct them to attend remotely via Zoom for that day.
  • Faculty may wear a face shield, but it can only be worn without a mask if the faculty member is also behind plexiglass. If they step away from the plexiglass, a mask needs to be put on.

Additional Online Teaching Resources

  • The Center for Teaching Excellence, the Office of Information Technology, and SMU Libraries have teamed up to create a host of resources at their Keep Teaching website.
  • If you need technical help with keeping your class running, contact your local Academic Technology Service Directors (ATSD) or your area's support representative.
  • If you need teaching or pedagogical help, contact your local ATSD.
  • Questions regarding any of the University's IT services or technologies, can be directed to the IT Help Desk by calling  214-768-HELP (4357) or by sending a message to help@smu.edu
  • Visit the Online Testing Tools and Options page or reach out to your ATSD for help with online assessment delivery.

Supporting International Students and Those with Unique Circumstances

For international students, OIT has created an FAQ to offer guidance, which includes suggestions such as inviting international students to watch synchronous recordings, offering embedded Panopto questions or asking them to answer questions about what was discussed; and adjusting your office hours as needed.

  • Encourage your international students to visit A-LEC for support, as they offer virtual tutoring until10 p.m. CST (Sunday through Thursday).

SMU Childcare Resources

  • The Childcare Working Group hosts a Facebook group that is being populated with ideas and contacts.
  • The Employee Assistance Program, which is offered to faculty and staff and their dependents, includes support in finding and connecting with local child care options.
  • Faculty with specific concerns that require short-term solutions should contact their Department Chair, who can help find solutions to accommodate faculty.

Taking Care of Your Mental Health

  • SMU has an Employee Assistance Program for all full-time and part-time benefits-eligible faculty/staff and their dependents that offers mental health support assistance and resources. Calls to 1-877-704-5696 are answered 24 hours a day, seven days a week.
  • EAP information and services can be accessed online at Magellan Health Services , which includes online counseling.