Student
Faculty member instruction
Dallas Hall
Students with masks
Information about SMUFlex, academic support, campus life and more to keep you on track for graduation day. 
Faculty member with students
Information about technology resources, enhanced cleaning protocols, teaching guidelines and more as you support out students. 
Faculty with student
Information about the different campus resources and guidelines to carry out our mission. 

Frequently Asked Questions

How can I request to learn remotely in the fall?

Undergraduate students whose circumstances prevent them from attending courses in-person can file an “Exclusively Remote Learning” request until Friday, July 31. These students will engage in their co-curricular activities remotely. More information about the request process—including the online form and requirements—can be found on the SAES website

Graduate students wishing to learn remotely in the fall should reach out to their program directors for information.

How is the location cleaned after a positive case is identified?

When a positive case is confirmed, within four to eight hours, SMU custodial workers deep clean and sanitize the area in which the person worked or lived, as well as adjacent rooms and public spaces in the building.

How do I know if my class is being offered remotely or in-person in July?

All students enrolled in courses to be delivered in a hybrid in-person/remote format will be notified by email, so please keep an eye out for a message from your professor. 

You may also check your course schedule in my.SMU.  Each course will follow one of the two meeting plans:
1) Courses that have “Remote course” listed as the room location will only be offered remotely.  
2) Courses that still have a classroom building and room number listed will offer the flexibility to be taken in-person or remotely.  If your course falls into this category, more information will be sent by email from your professor & the University.

How are graduate classes being handled?

Each school will responsible for the rollout of online instruction to their graduate students. If you are ever in doubt please reach out to your faculty directly or program director. Here are the website instances we have so far:

For Cox graduate students, click here.

For Perkins graduate students, click here.

For Dedman graduate students, please consult with the departmental Director of Graduate Studies.

Why can’t I get more specific information about cases that might be near the area where I work or live on campus?

 Medical confidentiality must be maintained for everyone. Managers, supervisors and others who learn of positive cases must – by law – respect privacy by not commenting on any information that could identify the person with COVID-19. Refrain from social media posts about the case.

How do I request a more flexible work arrangement?

SMU remains committed to adjusting campus operations, as needed, to meet the changing nature of the COVID-19 pandemic and to best support our community. To reflect the most current guidance from the CDC and the State of Texas, the University has established a set of guidelines for flexible work arrangements. To learn more, please visit the Flexible Work Arrangements Guidelines.  

Will I be required to wear a face covering?

Yes. SMU is now requiring that everyone on the SMU campus wear a face covering over the mouth and nose in all public indoor spaces at least through Aug. 4. This requirement—in accordance with the latest Dallas County ordinance—includes classrooms; building entrances and exits; lobbies and lounges; as well as in hallways, stairwells, restrooms and elevators and also extends to SMU’s Meadows Museum – both for staff and visitors.

Students enrolled in the Summer II session will be required to wear face coverings in their classrooms. In addition, for the following fall semester faculty members are authorized to require face coverings in their classrooms. All faculty will have access to disposable face coverings to provide to students who forget to bring one to class.

Face coverings are not required outdoors, in private spaces such as inside an office or partitioned cubicle for employees, or inside an individual residence hall room for students.

How does contact tracing work in identifying people who may have been exposed?

All individuals testing positive for COVID-19 are contacted and confidentially interviewed to identify people who came into close contact with the infected individual. University employees are trained on contract tracing by Johns Hopkins University and follow county, state, and federal guidelines. Close contact is described by the Centers for Disease Control as within 6 feet for more than 15 minutes without direct respiratory droplet exposure.) 

This trace assesses the class schedule, living situation, activities, work locations including offices and job sites, face-to-face meetings and any other situations that may have resulted in close contact from 2 days before the onset of symptoms or testing (if asymptomatic).

This process will evolve as we add technology to further support these efforts.

Why can’t I get more specific information about cases that might be near the area where I work or live on campus?

 Medical confidentiality must be maintained for everyone. Managers, supervisors and others who learn of positive cases must – by law – respect privacy by not commenting on any information that could identify the person with COVID-19. Refrain from social media posts about the case.

Did SMU require safety training before employees returned to campus?

All employees returning to work completed a “COVID-19 Return-to-Work Training” before returning to campus. The required training can be accessed on Canvas here. The training covers the following topics:

  • COVID-19 Basics
  • Social Distancing and Face Coverings
  • Cleaning and Disinfection
  • Proper Hand Hygiene
  • Respiratory Etiquette
  • Medical Self-Screening and Reporting
  • Human Resources Elements
  • Meeting and Meal Etiquette
 

What is SMU doing to make sure my work and education environment is safe?

In addition to health and safety measures by employees of social distancing, face coverings and daily self-screenings, SMU put in place enhanced cleaning protocols designed to keep University students, faculty and staff healthy while on campus. Enhancements include a 94% increase in hand sanitizer availability, a 10% surge in custodial staff hiring, and an increased emphasis on disinfecting high-touch areas like light switches and door knobs. Additional measures, including the use of hospital-grade disinfectants, are outlined in the custodial response guide.

 

Can visitors come to campus?

Visitors are currently welcome to campus on a limited basis. Exterior building doors will remain locked, requiring those hosting visitors to make special arrangements to provide them with access.

Facilities that welcome visitors as a general course of business will need to create plans to open that to meet any federal, state, or local requirements specific to their function and should plan to be open to visitors by July 6, 2020.  Examples of these campus facilities are the libraries, the Meadows Museum and Dedman Center for Lifetime Sports.