Crucial Conversations Overview

Building strong relationships with others is critical to personal and organizational success. The Crucial Conversations model supports direct and effective conversations that allows open and honest dialogue leading to the results you are hoping to achieve.

In this workshop, you will:

  • Learn about the Crucial Conversations model
  • Understand how applying the model will change the impact of your conversations with others
  • Practice two simple skills to get started

Participants will receive the Crucial Conversations book to continue their learning after the overview session.

Date: March 2, 2022

Time: 9:00 am - noon

Location:  HR Training Room, Suite 208, Expressway Tower

Facilitated by:  Mary Stall, Senior HR Specialist, Organizational Effectiveness

Enroll Now:  my.SMU>Employee Self Service>Learning and Development>Request Training Enrollment.  Use Course Code "HRCCO".


Parking: SMU visitors to Expressway Tower may park in the Robson & Lindley Aquatics Center and Barr-McMillion Natatorium AUP parking lot to the east of Expressway Tower. Overflow parking may use the AUP Dyer lot located one block north of Expressway Tower off the Central Expwy service road. Please visit Parking and ID Services to view the Campus Parking Map.

This workshop counts as an elective for Manager Orientation.