Navigating Difficult Conversations

Many people avoid difficult conversations or handle them poorly because they're afraid to address uncomfortable issues and feel unprepared to respond to the emotional reactions that inevitably arise.

Navigating Difficult Conversations: Turn Tension Intro Progress™ takes a targeted approach to helping learners manage emptions, tension and conduct conversations in a way that enable all parties to stay engaged in collaborative dialogue.  Learners will shift their mindset from fearing and avoiding difficult conversations to seeing them a sat eh way to make progress on important issues.  And they'll develop the skills to build trust and respect in every relationship as they navigate sensitive topics.

Date: Wednesday, July 7, 2024

Time:  9:00 am -noon

Location:  Expressway Tower, Room 208

Facilitated by: Mary Stall, Organizational Effectiveness

Enroll Now:  my.SMU>Employee Self Service>Learning and Development>Request Training Enrollment. Use Course Code HRNDC to search for this course.

This workshop counts as an elective for Manager Orientation.

Updated Parking Information:

Please note that construction has begun on the new aquatics center to the east of Expressway Tower and which was previously a AUP parking lot  This space is no longer available for parking. Visitors to Expressway Tower must now park in the AUP lots W1, W2, W3 to the north of Expressway Tower as designated on this map.  Those who park in the visitor parking spaces at Expressway Tower may be ticketed.  Those wishing to take the shuttle bus will be dropped off at Expressway Tower.