Documentation and Training
XM Basecamp offers Qualtrics training through our free, self-paced courses and live training. Certification for Qualtrics XM is also available within the XM Basecamp.
Technical support is provided directly by Qualtrics. To request support, visit the Qualtrics Support Center. At the login page, click the Sign in with SSO link and enter SMU as the organization ID. You will then be prompted to log in with your SMU credentials.
Support is also available through the OIT Knowledge Base for Qualtrics and the IT Help Desk.