SMU Center for Family Counseling offers free remote services

DALLAS (SMU)– SMU’s Center for Family Counseling is now offering free telehealth counseling to anyone who needs it during the COVID-19 pandemic.


What started as a work-around to help the community during this period of mandatory social distancing has proved to be so successful that the center will continue offering remote counseling even after the staff returns to seeing patients in-person.


The clinic, associated with SMU’s Master’s in Counseling program, provides a variety of counseling services to adults, adolescents and children who are dealing with anxiety, depression, behavior difficulties, grief and loss, stress and parenting. Like many other businesses and clinics in Dallas, SMU’s Center for Family Counseling has temporarily closed its offices to limit the spread of COVID-19.


Clinic staff recognized, however, that because they were forced to close the clinic’s doors, there might be more people in need of mental health services related to isolation and other stay-at-home issues, said Clinic Director Terra Wagner.


“So we moved to offering services via Zoom,” Wagner said. “However, we plan to continue offering telehealth services, even when we return to seeing clients in person,” she said, explaining that they discovered they can serve more clients using a combination of telehealth and in-person appointments.


The Center for Family Counseling normally operates on a sliding scale fee system to accommodate low-income clients, with charges ranging from $5 to a maximum of $45 per session. All services will be free until further notice, Wagner said.


In addition to the telehealth counseling, five new remote support groups are also open for registration, free of charge: Adult Mindfulness Group, Adolescent Support Group, LGBTQ+ Parenting/Caregiver Support Group, LGBTQ+ Adolescent Support Group and LGBTQ+ Adult Support Group. These support groups started will meet via Zoom. Registration for all groups will remain open until groups end on May 7.


Counselors at the center are graduate students in the Master’s in Counseling program offered by SMU’s Simmons School of Education and Human Development. They have completed most of their coursework as well as clinical skills classes to prepare to work with clients under faculty supervision. The program is accredited by the Council for Accreditation of Counseling and Related Educational Programs.


The clinic helps address the national shortage of mental health professionals by training counselors and providing affordable services. According to a spring 2019 report by Mental Health Dallas, the state of Texas is home to the second highest number of areas in the United States with a mental health professional shortage.


Earlier this year, SMU relocated the Center for Family Counseling from Plano to a new Dallas location in Expressway Tower, 6116 N. Central Expressway, Suite 410. Services are offered Monday through Thursday from 11:30 a.m. to 7:30 p.m. To schedule an appointment, please call 214-768-6789. If the Center for Family Counseling can’t meet your needs, you will be referred to another provider.


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