How to Request an SMU ID card for Non-employees
Using the Help Desk Portal at help.smu.edu, an SMU Employee may make the request.
- Login to the Help Desk portal with your SMU ID and password.
- Click on the ID Card Services icon.
- Select Request for Guests: New ID number or ID Card.
- Complete the fields and click Submit.
Please allow 24-48 hours to process the request.
SMU ID card photos are no longer taken in the Parking and ID Card Services office and should be emailed by the requestor to email@example.com. Images must meet the photo requirements as outlined on the SMU ID Cards page.
Need to replace a card?
The sponsored user may submit a Help Desk Ticket to request a replacement card.