SMU ID Cards

ID Card Services

Welcome to the ID Card Self Service Portal.  After logging into this portal, you will be able to upload a new ID photo, order new cards, report a card lost or stolen and request a new card to be printed and manage your Toll Tag. Need to replace a card? Please submit a Helpdesk ticket or email us at idcard@smu.edu 

 

Manage My Card

  • Submit a photo (see requirements below) 
  • Report a card lost or found 
  • Manage your TollTag for parking and more!
  • Replace a card- please submit a Help Desk Ticket or Email us at idcard@smu.edu

Manage My Meals / Flex

 

Please use the blue login button at the bottom to log in to add Flex to your account

Need help with your meal plan?

If you need to make a meal plan change request, please submit a OIT Help Desk ticket at help.smu.edu. or help@smu.edu

 

About your ID Card

Need to get your SMU ID Card? Please upload your photo by logging in to your SMU ID Card Account with your SMU ID and password and follow the steps to upload your photo. There is no charge for your initial ID card.

Photos must meet the following requirements:

  • Size: Roughly square, less than 6MP total (NOTE: Picture size square, 1024 x 1024 pixels minimum)
  • Format: jpg or jpeg
  • Taken within last 6 months to reflect your current appearance
  • Photo should be like a driver's license or passport photo 
  • Taken in front of a plain white or off-white background
  • Taken in full-face view directly facing the camera
  • With a neutral facial expression and both eyes open
  • Taken in clothing you normally wear on a daily basis 
  • Keep in mind party pics, vacation photos, cap and gown photos etc. make great memories but won't work for an ID Photo
  • You will be notified if your photo does not meet the requirements listed above and asked to submit another photo. Card for approved photos will be printed and you will be notified when and how to pick up your new ID Card.  All notifications will come from ID Card Services to your ___ @smu.edu email address.

Incoming Resident Undergraduate Students will receive their initial SMU ID card when they check in for their resident hall 

ID Card Care

  • Holes, stickers, tape and other alterations will render your card useless.
  • Treat your ID just as you would your driver’s license or credit card.
  • Punching holes or other alterations made will result in a 40.00 replacement fee.

Replacing an SMU ID Card

Students and Employees

  • Lost or stolen ID cards visit SMU ID Card Account site located under the ID Card Services tab and click the Activate/Deactivate ID Card link. 
  • To replace your ID card please submit a Help Desk Ticket or email idcard@smu.edu  and include your SMU ID number. Your will receive information on how and when to pick up your card. 
  • You will be charged a $40 replacement card fee payable online at my.SMU.edu or at the Student Services counter at Enrollment Services located in the Laura Lee Blanton building.
* Please note: Students may order a replacement SMU ID card only if they are registered for the current semester of operation.

Replacing an SMU ID card due to normal wear and tear

  • Card wearing out, maybe not working like it used to? To replace your ID free of charge because of fair, wear and tear.  Please submit a Help Desk Ticket or email idcard@smu.edu  and include your SMU ID number and indicating it is a replacement for normal wear and tear.
  • Cards that have had holes punched or other alterations that are not normal wear and tear are not covered and will cost $40.00 to replace. 
  • You 

Service Providers and Contractors

Please email us at idcard@smu.edu with your name and SMU ID number to request a replacement. We will notify via email you when your ID Card is ready for pick up at the Parking and ID Card Services Office. There is a 40.00 replacement fee for lost cards payable with credit card or check at the time of replacement.