Contact Us

General Contact Information

Our office is located at on the on the main level of the Hughes-Trigg Student Center 3140 Dyer Street, Suite 107, Dallas TX 75275  (formerly suite 216) near the main atrium. 

Hours: Monday through Friday between 8:30 a.m. and 4:45 p.m.

The last ID card is printed at 4:15 p.m. daily

Physical Address: 3140 Dyer Street, Suite 107, Dallas TX 75275 (formerly suite 216) 

Mailing Address:  P.O. Box 750412, Dallas, TX 75275-0412

Phone:  214.768.7275 
Fax:  214.768.7678
E-mail: parking@smu.edu or idcard@smu.edu  

Specific Contact Information

ID Card Services

Please e-mail IDcard@smu.edu  with questions regarding:

  • Replacement ID Cards, Replacements are available in our office
  • Lost or Stolen ID Cards
  • DART Transit Passes

Parking Services

Please e-mail parking@smu.edu with questions regarding:

  • Parking Permits and Replacement permits
  • Parking Lot Assignments & Wait Lists for Employees
  • Special Event Parking Including Bishop Blvd Parking Requests
  • Valet Service Information
  • Visitor & Guest Parking
  • Vehicle Regulations
  • Safety Escort by TAPRIDE
  • Vehicle Regulations
  • Parking Lot/Garage Equipment & Signage
  • Zipcar
  • Citations - payment and appeal information
  • Boot & Vehicle Relocation general information