Virtual Private Network (VPN)

Powered by Cisco Anyconnect VPN

The Virtual Private Network, or VPN, connection is used most when working off-campus. This connection will allow you to securely access specific resources that are restricted to the SMU Network. This includes library resources, network storage drives, many applications, and intranet websites.

  • You must have an existing internet connection before connecting to SMU VPN.
  • You can use either the VPN portal (browser only) or download the full VPN client.
  • Connecting to the SMU VPN allows access from an external ISP to on-campus internet and intranet resources (library resources, policies, internal sites, etc.).

Getting Started

Installing the Cisco AnyConnect VPN

Cisco AnyConnect Secure Mobility Client application icon

Windows/macOS Users:

  1. Click the Sign In button above.
  2. Log in with your SMU credentials.
  3. Click AnyConnect link in the sidebar navigation.
    AnyConnect VPN side navigation button
  4. Click Start AnyConnect in the center of the screen.
    AnyConnect VPN Start button
  5. Click the Download button to save installation package.
    AnyConnect VPN download button
  6. Click Save File and then run the file from your downloads
  7. An install wizard will start, click Next to continue
  8. Check box next to "I accept the terms in the License Agreement" and click Next
  9. Click Install
  10. Click Finish

To Connect AnyConnect to SMU VPN:

Initiate an AnyConnect client session to provide client applications on your desktop with network access through your VPN, depending on your company's VPN configuration and your own network access rights. For example, an AnyConnect session might be necessary to access services, such as Sitecore.

  1. Open Cisco AnyConnect Secure Mobility Client.
  2. Enter
    AnyConnect VPN address
  3. Click Connect.
  4. When prompted, enter SMU credentials.
    AnyConnect VPN sign-in
  5. Click LOGIN.
  6. Authenticate with Duo’s two-factor authentication. 
    Duo authentication for AnyConnect

When it is connected, the AnyConnect icon will have a closed (locked) padlock.
Securely connected with AnyConnect

Selecting the Appropriate Client
(Web Portal vs Client App)

The AnyConnect VPN offers both a web portal for temporary VPN access and a full client. 

AnyConnect Web Portal

The web portal, available through any web browser, is ideal for quick or occasional use, such as in an internet cafe or where you cannot install an application. The web portal is accessed by logging into with any web browser.

AnyConnect Web Portal

Once logged in, navigate to the desired website using the address bar in the Home section or access a network storage location from one of the options in the sidebar. Only the traffic launched within the AnyConnect portal's browser window is secured with the VPN connection.

AnyConnect Web Browsing URL bar

AnyConnect Client Application

Download and use the AnyConnect client for more frequent use or applications requiring an SMU network connection. Once this client is connected, all network traffic from your computer is routed through the SMU network.

Using the GlobalProtect VPN

Please Note:
 As of March 20, 2023, GlobalProtect service is no longer available to the SMU community.
Uninstalling Global Protect VPN:
 If you need to uninstall the GlobalProtect VPN agent from your device, you will need the Global Protect installer. Please contact the IT Help Desk at for assistance.

Tutorial Video

Documentation and Training