Virtual Private Network (VPN)

About VPN

VPNThe Virtual Private Network, or VPN, connection is used most when working off campus. This connection will allow you to securely access specific resources that are restricted to the SMU Network. This includes library resources, network storage drives, many applications and all intranet websites.
  • You must have an existing internet connection before connecting to SMU VPN
  • You can use either the VPN portal (browser only) or download the full VPN client
  • Connecting to the SMU VPN allows access from an external ISP to on campus internet and intranet resources (library resources, policies, internal sites etc)

There are currently two VPN solutions available, the AnyConnect VPN and the Global Protect VPN.  The Global Protect is a new VPN solutions that supports a larger number of connections.  If you have not yet installed the AnyConnect client, please select the Global Protect VPN as your solution.  The AnyConnect client will continue to work at this time.



Using the Cisco AnyConnect VPN

Cisco AnyConnect Secure Mobility Client application iconInitiate an AnyConnect client session to provide client applications on your desktop with network access through your VPN, depending on your company's VPN configuration and your own network access rights. For example, an AnyConnect session might be necessary to access services, such as Sitecore.

Tutorial Video

Windows/macOS Users:

To Install AnyConnect:

  1. Go to
  2. Log in with your SMU credentials
  3. Click AnyConnect link on the left side of the screen
  4. Click Start AnyConnect in the center of the screen
  5. It should download and begin to install automatically
    • If you get a message that the web-based installation failed, click the AnyConnect VPN link to resume installation
  6. Click Save File and then run the file from your downloads
  7. An install wizard will start, click Next to continue
  8. Check box next to "I accept the terms in the License Agreement" and click Next
  9. Click Install
  10. Click Finish

To Connect AnyConnect to SMU VPN:

  1. Open Cisco AnyConnect Secure Mobility Client
  2. Enter
  3. Click Connect
  4. When prompted, enter SMU credentials
  5. Click OK

When it is connected, the AnyConnect icon will have a closed (locked) padlock.

When is it disconnect, the AnyConnect icon will have an open (unlocked) padlock.

Selecting the Appropriate Client

The AnyConnect VPN offers both a web portal for temporary VPN access and a full client. 

The web portal, located through any web browser, is ideal for quick or occasional use. The web portal can be accessed by logging into with any web browser. Once you have logged in, simply navigate to the desired website or network storage location within the web browser. Only the traffic within the browser window is routed through the vpn connection.

For more frequent use or to use applications that require an SMU network connection, download the Any Connect client. Once this client is connected, all network traffic from your computer is routed through the SMU network.

Training & Documentation

Using the Global Protect VPN

GlobalProtect VPN application iconTo support an increased number of VPN connections, a second VPN solution has been introduced.If you have already installed the Cisco VPN client, you may continue to use it.  If you are new to VPN, we recommend installing the new client.

Tutorial Video

Windows/macOS Users

  1. Go to
  2. Login with your SMU Credentials If you receive a script error, just click Yes and it should proceed to the Duo prompt.
  3. Authenticate with Duo when prompted.
  4. Download the appropriate client based on your computer operating system.
  5. To determine if you have a 32Bit or 64Bit Windows device:
    • Go to settings > About.  The information will be listed under Device specifications-- System type.
  6. When you wish to use the VPN, simply launch the application, enter as the server name, sign in and authenticate with Duo.

Linux Users

Linux users will first need to install the GlobalProtect client on their computers using the appropriate installation package below:

  • DEB Package (Ubuntu/Debian-based Systems)
  • RPM Package (Red Hat Enterprise Linux/CentOS/OEL/Scientific Linux Systems)

Install this package using your distribution's default package manager. You may also use the terminal to install this package using either APT on Ubuntu/Debian or YUM on Red Hat/CentOS/Scientific Linux.

A screenshot of the GlobalProtect icon in Ubuntu.Once installed, the GlobalProtect icon will appear in varying places depending on the desktop environment you use. For default Ubuntu/Debian, for example, you will see a globe in the top right-hand corner of the screen near the icons for sound volume, network, etc. Double-click on this globe icon, then:

  1. Type in the field for portal address.
  2. Click Connect
  3. Log in with your SMU ID and password
  4. Verify using the Duo prompt
  5. A "Welcome to GlobalProtect" window will then appear. You are now connected to the VPN. You may close this window.

To disconnect, double-click on the globe icon and click the Disconnect button that appears.