Office of Information Technology

Skype for Business

Skype for Business icon

Professional online meetings built for business.
Easy to set up and join with powerful collaboration tools.

About Skype for Business

Skype for Business is an integrated communication service. Currently, this service provides Enterprise Instant Messaging, Presence and Desktop Conferencing for faculty and staff. Skype for Business offers the following functionality.

  • Secure enterprise IM client to quickly and safely communicate with SMU Faculty and Staff
  • Ability to create groups of contacts and IM the entire group
  • Ability to transition to a desktop sharing conference or a video conference
  • Ability to view presence of contacts to know when they are available for communication
  • Ability to view presence and use a built in IM client in
  • Ability to save IM conversations to Outlook for future reference

Skype for Business Client

The Skype for Business client is available for all faculty and staff to install on their SMU computer and mobile device.


The latest version of Skype for Business is automatically included in the Office 2016 installer. 

mac OS

Skype for Business is available for download, for office and home, at

If you have upgraded your Mac to OS X Yosemite (10.10) Skype for Business may not log in properly. To resolve this issue, please download Skype for Business for Mac from link above.


SMU now provides support for Skype for Business Mobile clients. Clients are available for Android, iPhone/iPad, and Windows Mobile devices.



The server name is

For Android and Windows mobile devices, you must provide your SMU email address and password.

For iOS devices, the sign in format is your SMU email (example: and your account password.

Important Notes 

The following features are not enabled at this time:

  • Sending Files in an instant message. This feature will be made available once antivirus protection is in place for IM traffic.
  • Phone calls to non-Skype for Business/Communicator clients
  • Voicemail
  • Faxing

What is Skype for Business?

Introducing Skype Meetings

Online Training

Video Tutorials (LinkedIn Learning)

Skype for Business Essential Training
with Nick Brazzi

Skype for Business includes instant messaging, audio and video conferencing, online meetings, and screen sharing. In this course, Nick Brazzi shows how to take advantage of all the capabilities of this robust collaboration platform. Nick begins by showing how to install Skype for Business and navigate the interface. Next, he explains how to send instant messages, initiate audio and video calls, and share and present files in a meeting. Plus, Nick demonstrates how to set up scheduled meetings and impromptu gatherings, and covers how to use Skype for Business via mobile apps for iOS and Android.

Learning Skype for Business
with Gini von Courter

This course helps you understand and use Skype for Business, the enterprise version of Microsoft's popular conferencing and communication app. First see what plans are available, then see how to best Skype with contacts. Author Gini Courter also explores the instant messaging (IM), audio, and video features, including how to send files, start and join conversations, and add contacts to existing calls and IMs. Plus, learn to schedule meetings and poll participants, use the presenter toolkit, and connect with mobile devices.

Documentation (Microsoft)