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Lawsuit Filed Against Apple's Siri Technology


The following ran on the June 12, 2012, broadcast of CBS DFW TV. Law Professor Meghan Ryan provided expertise for this story.

June 15, 2012

By Carol Cavazos

DALLAS (CBSDFW.COM) - Built into the iPhone 4S, the digital assistant known as Siri has plenty of celebrity friends showing her off. But not everyone likes Siri. In fact, some have accused Siri as being “not as advertised” and filed a lawsuit against her creator, Apple.
Judging by the commercials, Apple’s iPhone Speech Interpretation and Recognition Interface (Siri) is meant to be taken seriously. Oscar-nominated actor John Malkovich is in one commercial, lounging in a living room asking Siri for Linguica. Siri tells him there are five restaurants close to him that serve it.
In another commercial, Samuel L. Jackson appears to be cooking in a kitchen. “How many ounces in a cup?” he asks Siri. She tells him eight.

But should Siri really be taken seriously? She does have a sense of humor. When Malkovich asks Siri for a joke, she responds, “Two iPhones walk into a bar. I forget the rest.”

Frank Fazio didn’t find Siri funny or helpful. He filed a federal class action lawsuit against Apple saying Siri commercials are “fundamentally and designedly false and misleading.” Apple has filed a motion to dismiss. But does the lawsuit against the voice activated software have legs?

Looking over the lawsuit, Meghan Ryan, a law professor at Southern Methodist University said, “One of the major problems is that there isn’t a whole lot of detail.”...