Do I need to have a college degree to enroll in the program?
A college degree is not required to enroll in the program.
Can I take the program modularly? Can I enroll in just one course?
The program can be bought as a package or taken modularly. You are welcome to take an individual User Experience Design course, however, to earn the certificate you must take the classes in order.
Can I handle the User Experience Design program if I have no previous experience?
Whether you are a web or graphic designer, a software developer, a digital marketing professional, a user research or usability analyst, or a product developer or manager, or someone aspiring to take on a role in user experience, this certificate program offers all practical aspects of user experience design.
How many hours outside of class will I need to devote to studying?
Plan on spending an additional 2–3 hours per week on course material.
Will I receive a grade in each course? Are there exams?
The courses are pass/fail. Due to the nature of the subject, this is a project-based program.
Are there any required textbooks or additional costs?
Some classes may require textbooks, supplies, laptops or other equipment that are not included in the course fees. Please refer to the Section Notes in the course listing and your enrollment confirmation message for more information.
Can I take the course online?
No, the entire User Experience Design Certificate must be taken in person.
What is the average salary for a UX Designer?
This is currently a career with high growth rates and in high demand. As of 2016, the average salary for a UX Designer in the DFW area is $66,500. Please click here for updated information.
Why SMU PRO’s User Experience Design program?
SMU PRO’s User Experience Design Certificate program was ranked by Value Colleges as one of the Top 50 Alternative UX Design Programs of 2016
. Our content is current based on input from our industry leading instructors (check out their bios under Instructors
). The program also provides a great networking opportunity, as all of our instructors are highly connected in the DFW UX community.
Registration and Enrollment
Do you offer financial assistance?
Our courses are noncredit and therefore do not qualify for FASFA.
SMU faculty, staff, students, alumni and nonprofits receive a 10% discount. Please contact us for group discounts.
For veterans' benefits, please contact our Veterans Assistance and Outreach Coordinator, Robert Hurst, at 214-768-1104.
SMU has a relationship with Sallie Mae for their Smart Options Continuing Education Student Loan. You can only apply for the loan if you are enrolling in the entire program package. To apply for this loan, follow the steps outlined under Tuition.
How do I register?
To register for the certificate program package:
- If taking the full User Experience Design Certificate program, please click “Register” and then “Apply Now” to begin your application. You will be required to log in or create an account if you do not already have one.
- After completing and submitting your application, SMU will approve your application and facilitate your payment.
- If you are interested in taking individual User Experience Design courses, please view available courses and enroll.
- You will receive an email receipt confirming your enrollment.
*Please note that your seat in the program is not guaranteed until registration for entire course or individual course is paid in full.
Can I make multiple payments throughout the program?
If you are paying for the program course-by-course, you will make separate payments for each course. If you are paying for the certificate package, you must pay for the full amount at one time. Please view Tuition for more details.
Can I still sign up if the program is full?
Our courses are filled on a first-come, first-served basis, and a spot is not guaranteed until registration is paid in full. If a course you want to take is full, please add your name to the waitlist, and we will notify you if a spot opens up. Students on the waitlist are not obligated to register if/when a space becomes available.
My company is paying for me; how do I apply?
If your company is paying for your tuition, please contact a program advisor to receive a third-party billing form and application. Please include whether or not your company is paying for the application fee, and then submit both your application and the third-party billing form simultaneously. You will not be enrolled in the course until we receive the approved Line of Credit form with the necessary signatures.
Can I get a transcript for my course?
Yes, please contact the SMU PRO Student Advisor at 214-768-2273 for assistance. Transcripts cost $10 each and are processed within two business days of your paid request.
Do you offer discounts?
SMU students, alumni, faculty/staff, veterans and nonprofits receive a 10% discount on our courses. Contact the SMU PRO office at 214-768-2273 if you qualify for a discount. Please note that this discount is applied to standard tuition rate; not the priority rate.
Select corporate and group rates are available, contact a program advisor for more details.
Special rates cannot be combined. If you qualify for more than one special rate, you will be given the one with the largest savings.
What is the difference between purchasing the package and paying course-by course?
Paying for the certificate at one time allows you to save money on the total price, and gives you priority enrollment. This option may help with employer-paid or employer-reimbursement policies. Paying course-by-course allows you to complete the courses and pay for them one at a time. If you are interested in using the smart option loan from Sallie Mae, this option is only available when purchasing the entire certificate package.
After I have taken all my classes, how do I receive my certificate?
Upon entering the final course needed to satisfy the certificate requirements, please contact the SMU PRO Student Advisor at 214-768-2273 or email@example.com
. Our advisor will verify that all required courses have been successfully completed and will prepare your certificate. You will be notified that your certificate is ready after the conclusion of your final course.
Where do I park for my class?
You will receive enrollment confirmation and course reminders via emails for all SMU PRO courses. In addition, a parking pass with additional details and directions also will be sent to all attendees.
Parking in an undesignated parking area may result in a parking fine.
What if I need to withdraw from a class?
If you choose to withdraw from the certificate program, please notify us in writing (via email: firstname.lastname@example.org
or fax 214-768-1071) prior to the start of the program. If a withdrawal request is received in writing more than three (3) full business days prior
to the first course start date students may receive a refund, minus a $250.00 processing fee.
SMU PRO certificate enrollment is final as of three (3) business days prior to first course start date and programs are intended to be successfully completed in full. After that date, you will not receive a refund if you withdraw or quit the course before completion. We do not provide prorated refunds or credits for partial certificate program completion. Students enrolled in a certificate program may have the option to transfer to another cohort, according to the terms and conditions of each program, pending space availability and time remaining to successfully complete their program. Students may also put funds in escrow for up to 12 months for use by themselves or someone else if withdrawing prior to program start date.
Failure to attend class does not constitute withdrawal.
All refunds will be made in the form of the original payment. Please allow up to six weeks to receive check refunds.
Full details are available on the certificate application.
Can I take a tour of the campus?
Most classes are held in the SMU GO building on East Campus, but you are welcome to join undergraduate tours. Campus tours are designed for prospective undergraduates, but if you are interested, you can find more information here on daily visit registration
Do you offer job placement/internships?
Your success is important to us, and we want to provide you with opportunities to reach your goals. That is why we offer a complimentary career-coaching service exclusively for our certificate program participants. Career coaching is designed to help you explore topics relevant to your career success in a flexible and personalized format. Career coaching does not guarantee job placement.
Students also have access to our private job posting board on LinkedIn. Jobs are posted by employers in the DFW area who are eager to employ graduates of SMU programs.
I still have more questions; can I speak with an advisor?
Yes, please e-mail email@example.com and our program advisor will be in touch with you.