Long-Term Care Insurance
SMU has three long-term care insurance plans, two with CNA and one with LifeSecure. CNA LTCI is no longer available for new enrollments effective December 31, 2015. LifeSecure LTCI is no longer available for new enrollments effective November 2018.
LifeSecure LTCI is no longer eligible for new enrollment. If previously enrolled, call the long-term care enrollment line at 844-554-7116 if you have questions.
CNA LTCI is no longer available for new enrollments effective December 31, 2015. If you or a family member purchased CNA LTCI through SMU prior to this date, you are enrolled in one of the following policies.
- Policy GLTC2, SMU Account # 9953-TQ, group policy underwritten by Continental Casualty Company: applies to employees and family members enrolled between January 1, 2001 and August 31, 2007.
- Policy GLTC3, SMU Account # 9953-IS, group underwritten by Continental Casualty Company: applies to employees and family members enrolled between September 1, 2007 and
December 31, 2015. Policy may be referred to as Independent Solutions.
If you don’t have a copy of your CNA policy, it is important that you call CNA at 877-838-8508 to request a copy.
Be sure to keep a copy with your important records.
As of February 1, 2019 CNA premiums are no longer paid through payroll deduction. Please submit payments directly to CNA at:
CNA Group Long Term Care
PO Box 644098
Cincinnati, Ohio 45264
Or set up bill pay with your financial institution.
Payments can be split into monthly payments instead of quarterly payments. Call 1-800-528-4582 to speak to the billing department. Ask them for the paperwork to complete for monthly billing. They will send it to you to complete. Complete the form and send it back to CNA. They will set up an automatic draft.