Information Technology & Operations Management

To compete in the global knowledge economy you have to be agile in data-driven decision-making.

ITOM’s progressive curriculum combines courses in information systems, operations management and business analytics to arm you with the tools that will future-proof your success. You'll collaborate with a faculty of thought leaders—both researchers and industry experts—and reinforce your studies with hands-on learning at IT-related companies in Dallas’s “Silicon Prairie.”

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Program Spotlight

"I Realized When I Was Consulting How Much Companies Really Need These Skills." Poonum Desai Senior Consultant, LTS, D³M Program Alumna

Degrees and Programs

MBA Concentration in Business Analytics and Supply Chain and Operations Management

MS in Business Analytics

BBA Major in Business Analytics and Supply-Chain Management (BASCM)


Special Programs

Photo of students with awards at the ITOM Case competition 2023

Case Competition

Challenge yourself by putting your analytics skills to the test as you solve a real‐life business problem, and compete for the opportunity to present your work to corporate executives.

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Speaker Series

Industry and academic leaders from around the country share discoveries at the bleeding edge of commerce, technology and information management. From healthcare to online advertising, these first-hand insights spark new connections and fuel success.

Upcoming Seminar Dates

Recent Research Insights

What if clinical trials could be conducted faster, required fewer patients, cost less, and led to improved health?

A solution that lessens the time and cost involved in bringing a drug to market could be life-saving. That’s one reason that a paper co-authored by SMU Cox ITOM professor Vishal Ahuja was a semi-finalist for the "Best Paper" in healthcare operations at a recent Production and Operations Management Society conference. The paper describes a new approach to the design of clinical trials based on adaptive design. Ahuja and his co-author ran a simulation of their model that resulted in a shorter trial using fewer patients, and with better outcomes than the standard clinical trial.

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The Post-Pandemic, Digitally Driven Marketplace Requires Creative Innovation

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Featured Faculty

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Amit Basu

Carr P. Collins Chair in Management Information Sciences

Professor and Department Chair

Dr. Basu chairs the ITOM department, where he keeps a laser focus on the intersection of technology and business. From database systems to e-commerce, his wide-ranging expertise makes him a sought-after management consultant and respected author. Dr. Basu is also the Carr P. Collins Chair in Management Information Systems.

Headshot of Professor Nils Van den Steen

Nils Van den Steen

Clinical Professor

Nils Van den Steen researches business process digitalization. Alongside teaching ITOM students, Van den Steen is the Associate Director for Commercial Diplomacy Initiative. He's been at SMU Cox since 2021 and enjoys being in the classroom.

Professor Jane Tan at ITOM Dept

Jane Tan

Assistant Professor

Jane Tan is an ITOM professor who continues her research - collaborative with other researchers - on disruptive technologies. Her research concerns the interplay between technology, human behavior, and their societal impact.