SMU refunds are processed by Heartland ECSI RefundSelect. You can access RefundSelect by logging in to my.SMU, selecting Financials and MyRefundSMU from the left-hand menu. 

In creating your profile, please note that your selected username must begin with a letter and cannot contain spaces or special characters. Once you have created your account, be sure to select “Direct Deposit” as your preferred method for refunds in order to receive your refund in a timely manner. You must be eligible to enroll in order to access RefundSelect. All Title IV refunds posted to the Student Account prior to the first day of class will be refunded within 14 days of the first day of the academic calendar.

Heartland ECSI is also our current service provider for 1098-Ts and Perkins and Institutional Loans. Please continue using SMUpay for billing and payments. Pony up

IMPORTANT:   Please sign up for direct deposit so you can receive your refund quickly and securely! Refunds that are sent by paper check take longer to reach you and are subject to a minimum two week waiting period before we will reissue a replacement check in the event your refund check is lost in the mail.


UG Parent Plus Loan Refund ReleasePDF File Type