Tom Tan

Bio

Tom Fangyun Tan is a Corrigan Endowed associate professor at the Information Technology and Operations Management Department (ITOM) at the Southern Methodist University (SMU) Cox School of Business. His research interests include empirical operations management in service sectors, specifically focusing on the impact of technology on service operations, and labor productivity in service operations. He serves on the Editorial Board of the Production and Operations Management journal and the Decision Sciences journal. He teaches an MBA-core class on management decision-making and a graduate-level elective on business forecasting. He received the Boghetich Family Distinguished teaching award, the most significant teaching award at SMU Cox.
  
Tom graduated from the Wharton School of University of Pennsylvania with a PhD in operations and information management and an MA in statistics. He obtained his Bachelor of Science degree from Columbia University as an operations research major with two minors in applied math and economics. In his spare time, Tom enjoys Toastmasters, doing Pilates, learning foreign languages, and using them during his travels.

Teaching