Policies and Procedurs

General Policies

  • Class sizes are limited for optimal interaction with instructors. Please register early to secure a spot. In rare cases, insufficient enrollment may cause cancellation.
  • Upon registration, you will receive a confirmation with detailed location and parking information.
  • Credit cards and checks are accepted as tuition payment. Some classes require students to purchase additional textbooks or supplies, others do not.
  • SMU Professional and Online (PRO) reserves the right to substitute instructors, change course locations, cancel courses, adjust curricula or schedules, limit enrollment or refuse service.
  • By participating in SMU PRO courses, a participant agrees to abide by all University policies, including the SMU Student Code of Conduct and the SMU Code of Ethics. Failure to abide by these policies will result in participant dismissal.

Online Courses

  • Policies vary by course. Please refer to the course information for the policy or call 214-768-2273 if you have questions.

How to Register

  • Registration is quick and easy online. You may browse and register for classes by subject, instructor or location. American Express/MC/Visa are accepted.
  • If you call or come by our office, a staff member will be happy to assist you with the registration process.
  • Students must register before attending a course; instructors are unable to accept registration fees or walk-in students who are not officially registered.

Cancellations, Refunds and Transfers

In unusual situations, a refund or transfer may be requested. At SMU PRO, we understand that your time is valuable. We pledge excellent customer service worthy of your expectations, and provide the following options*:

Before class begins:

  • Students may receive a refund, minus processing fees, depending on program-specific terms and days remaining before class start date
  • Students may transfer to another course free of charge if space is available
  • Students may elect to have full tuition placed in escrow to be used personally or by someone else within one year 

After class begins:

  • No refunds are offered
  • Students may transfer to another course free of charge if space is available
  • Student may elect to have funds placed in escrow to be used within one year depending on program-specific terms

Refunds are not permitted for money placed into escrow.

*The SMU Certified Financial Planning Certificate Program carries slightly different policies; please visit smu.edu/cfp or email smupro@smu.edu for details.

SMU Inclement Weather Policy

For more information on SMU's inclement weather policy, please click here.