For appointment information related to the COVID-19 vaccine, click here.

Do not enter the health center. COVID-19 testing is performed on the north side of the building. Please form a socially distanced line near the 'Wait Here' sign. A nurse will be out shortly.

If you are scheduled for a visit in Clinic B, please enter the north entrance of the building labeled Clinic B. Please do not enter through the main entrance of the health center.

If you have an in-person appointment: Have your barcode ready to scan on your phone. Your barcode is located on the student health portal. Enter through the front entrance of the building, take your temperature at the body temp kiosk, then proceed to the mobile check-in stations next to the front desk. Scan your barcode, then complete any questionnaires and forms on your phone while in the waiting room. Once you have submitted the needed forms on your phone, you will be marked as checked in and a nurse will call you back shortly.

 

If you have a telehealth or teletherapy visit, please do not come to the health center. On your device, log into the Health Portal. Click on the Appointments section and check-in for your appointment.

For assistance locating a private and confidential space to conduct your televisit, please contact the Health Center at 214-768-2141.

We do not provide medical and/or mental health excuses. This is a policy made in conjunction with the Provost’s Office.  The decision to excuse an absence is strictly the role of your professor. We encourage you to talk with your professors about their attendance policies and what to do if sick. You may choose to fill out this Absence from Class Form to show that you were seen by a doctor, but this does not grant you an excused absence.

In the event of serious illness requiring an extended absence, contact the Office of the Dean of Student Life in addition to your professors. The Office of the Dean of Student Life will help you decide how best to deal with the interruption in your studies.

General doctor visits are covered under the student health center fee. Students with private insurance may print statements in their mySMU portal for reimbursement purposes. Students are responsible for printing a statement from their mySMU portal for reimbursement purposes.

COVID-19 Testing
If you are not on the Student Health Insurance Plan, COVID-19 tests will be billed to your student account. The cost could be up to $225.00. The charge must be filed by you, with your insurance for reimbursement.

If you have questions about your bill after you receive your Explanation of Benefits from your insurance carrier, please call the Student Health Insurance at 214-768-3408.

 

Visits and Services Covered by the Student Health Center Fee

• Physician or nurse practitioner visits
• Nursing evaluations/services
• Counseling Services are free of charge

The following services are associated with a fee

• Labs
• X-Rays
• Allergy shot administration
• Injections
• Medical supplies such as bandages, walking boots/braces, and crutches

Professional Services associated with a fee

• Dermatology
• Gynecology

Services and supplies associated with a fee will be charged to the student’s mySMU account.

All degree-seeking students are able to access the Dr. Bob Smith Health Center, regardless of their particular health insurance.

The health center does not bill private insurance. Students are responsible for printing a statement from their mySMU portal for reimbursement purposes.