Make a Request

Residence Life and Student Housing (RLSH) provides open, transparent and proactive information-sharing related to our procedures and practices. We have a wide range of department procedures that guide how we work. Review our Application and Assignment processes, and learn how to make a request. If you have questions, we invite you email us at or call 214-768-2407.


Request a Residency Exemption

After you complete your housing application, you will be able to request an Exemption on the SMU Housing Portal.

Request a Roommate

Roommate requests are submitted in your housing application during Housing Reapplication on the SMU Housing Portal. Here's how to request a change on your application. 

  • If you need to drop a requested roommate, please email your roommate and copy to let them know you wish to withdraw as a requested roommate.
  • If you wish to add a new roommate request, please email for instructions.

Request to Cancel Housing Application

  • Not returning to SMU next year? Please email us and contact the office of Student Success & Retention to complete a Leave of Absence/Formal Exit request.
  • Cancelling to go off-campus? Required students may complete the Exemption Request on the portal prior to April 1. Non-required students may complete the Cancellation form on the SMU Housing portal or email us. Cancellation penalties apply after April 1.
  • Going on Study Abroad? Please email us to let us know!

Request a Room Change

Room change requests during the year begin the second week of class each semester. RCDs process room change requests as space permits.  See further information under Application and Assignment.

Join a Waitlist

Waiting lists are available for returning students for 2024-25 starting in late March on the SMU Housing Portal. See more information under Application and Assignment.

Breaks and Late Stay Requests

  • Winter Break requests may be made on the SMU Housing portal from November 1-December 1.
  • Requests to stay after Spring closing in May are available on the SMU Housing portal April 1-May 1.