Contact Us

Residence Life & Student Housing (RLSH) is a 24/7/365 operation. Someone is always available to current residents while other inquiries will be addressed during our regular hours of operation.

Scroll down to find out which office to contact.

Armstrong Area Service Desk

The Armstrong Area Desk is located in Armstrong Commons at 5809 Bush Avenue. The desk is on the northeast side of the buildings, facing Arnold Dining Commons. The Armstrong Desk provides card access services to residents of Armstrong Commons, Crum Commons, Kathy Crow Commons, Loyd Commons, and Ware Commons.

Desk Hours: Monday - Friday, 8:00am - 8:00pm; Saturday - Sunday, 12:00pm - 6:00pm

Phone: 214.768.5062

Virginia-Snider Area Service Desk

The Virginia-Snider (VS) Area Desk is located in Virginia-Snider Commons at the top of Bishop Boulevard and at the corner of Asbury Street and Hillcrest Avenue. The VS Desk provides spare key services to residents of Mary Hay/Peyton/Shuttles Commons, Morrison-McGinnis Commons, McElvaney Commons, Cockrell-McIntosh Commons, Boaz Commons, Virginia-Snider Commons, Upper Division Housing, RLSH managed fraternity houses, and SMU managed apartments.

Desk Hours: Monday - Friday, 8:00am - 8:00pm; Saturday - Sunday, 12:00pm - 6:00pm

Phone: 214.768.2230

On-Call Staff

In-community staff members serve on-call whenever Area Desks are closed. Staff is on-call Monday - Thursday from 8pm to 8am the following morning, Friday from 8pm to noon the following day, Saturday from 6pm to noon the following day, and Sunday from 6pm to 8am the following day. To contact the on-call staff member, residents will find the on-call number posted in and around their residential community. Additionally, urgent and emergency response personnel can be reached via the SMU Police Department lines at 214.768.3388 (non-emergency) and 214.768.3333 (emergency).