POLICY AND PROCEDURE
Comments and/or complaints regarding physicians, counselors, or any other employee of the Health Center may be made to the Executive Director Health Services, Randolph P. Jones. You may contact Randolph P. Jones in person (office is located in Room 233 of the Health Center), by email at rpjones@smu.edu, or by calling (214) 768-2146. Your concerns and complaints may also be communicated to the Health Center by calling (214-768-2141) or emailing healthcenter@smu.edu. If you prefer, you may contact the Texas Medical Board (physicians) or the Texas State Board of Examiners of Psychologist (counselors) at the addresses and telephone numbers below.
Texas Medical Board
Attention: Investigations
333 Guadalupe Tower 3 Suite 610
P.O. Box 2018, MC-263
Austin, TX 78768-2018
Telephone: 1-800-201-9353
Texas State Board of Examiners of Psychologists
333 Guadalupe, Tower 2 Suite 2-450
Austin, TX 78701
Telephone: 1-800-821-3205
512-305-7700