Dr. Bob Smith Health Center

Complaints and Suggestions


Comments and/or complaints regarding physicians, counselors, or any other employee of the Health Center may be made to the Executive Director Health Services, Randolph P. Jones. You may contact Randolph P. Jones in person (office is located in Room 233 of the Health Center), by email at rpjones@smu.edu, or by calling (214) 768-2146.   Your concerns and complaints may also be communicated to the Health Center by calling (214-768-2141) or emailing healthcenter@smu.edu. If you prefer, you may contact the Texas Medical Board (physicians) or the Texas State Board of Examiners of Psychologist (counselors) at the addresses and telephone numbers below. 


Texas Medical Board

Attention: Investigations

333 Guadalupe Tower 3 Suite 610

P.O. Box 2018, MC-263

Austin, TX 78768-2018

Telephone: 1-800-201-9353


Texas State Board of Examiners of Psychologists

333 Guadalupe, Tower 2 Suite 2-450

Austin, TX 78701

Telephone: 1-800-821-3205