Technology Support
Routine (Non-Urgent) Requests
Email OIT's help desk at help@smu.edu. Responses are typically provided within 4 hours.
Help Desk Hours:
| Monday - Thursday | 8am - 9pm |
| Friday | 8am - 6pm |
| Saturday | 9am - 6pm |
| Sunday | 10am - 6pm |
Time-Sensitive Requests
For urgent matters, call the OIT Help Desk at 214-SMU-HELP during the hours listed above.
Classroom Equipment Problems
For immediate classroom support, call 214-SMU-8888. OIT will dispatch assistance within five minutes.