Customer Engagement – From Conception to Industry Leadership
October 25, 2017
Our launch event, discussing the evolution of the American Airlines AAdvantage program and its importance to the world's largest airline.
Featuring Panelists:
Hal Brierley
Executive in Residence
Brierley Institute for Customer Engagement
Robert Crandall
Former Chief Executive Officer
American Airlines
Doug Parker
Chief Executive Officer
American Airlines