Purchasing Operational Metrics

Metrics Overview

The following metrics are provided to monitor the ongoing performance of several services or processes. These metrics were previously tracked on the Operational Excellence website and are updated on a quarterly basis.

Concur User Satisfaction
Spend By Airline
Spend by Hotel Group
Vehicle Rental Spend By Vendor
Office Supplies Average Order Size
Staples Prompt Pay Discount
Staples Spend Discount
Staples Core Purchases