Self-screening is a process a student can use to identify if they need to arrange for a COVID-19 exam. It includes asking yourself the following questions:

  1. Have I been in close contact with a person with a lab-confirmed case of COVID-19? Close contact is defined by the CDC as being within 6 feet of an individual for more than 15 minutes.
  2. In the last 24 hours, have I experienced any of the following new symptoms: coughing, shortness of breath or difficulty breathing, chills, muscle pain, headache, sore throat, loss of taste or smell, diarrhea, or fever greater than 100 degrees?

If you answered yes to either of these questions, contact the Dr. Bob Smith Health Center.  If you are experiencing symptoms prior to move-in, please do not come to campus .Contact your health care provider, then contact RLSH to change your move-in plans. The Mayo Clinic offers a helpful tool anyone can use to self screen.

SMU developed and implemented enhanced cleaning and disinfection procedures for all residential communities, as outlined in the facilities communication plan and custodial response guide. These cleaning and disinfection protocols are based upon nationally accepted practices for responding to COVID-19.
No. In an effort to reduce the spread of COVID-19, water fountains will be shut off. Pre-existing ice machines with no-touch features will remain available; ice machines that require an ice scoop will also not be available. We encourage students to bring a water filter pitcher, such as a Brita product.
The University uses the definitions as provided by the CDC: isolation separates sick people with a contagious disease from people who are not sick; quarantine separates and restricts the movement of people who were exposed to a contagious disease to see if they become sick.
Should you receive a confirmed positive COVID-19 test, or are presumed to be positive with COVID-19, you will be asked to isolate in a separate location, other than your residence hall room. RLSH will offer accommodations so that you are able to safely isolate, until you have medical clearance to stop isolating. Students in isolation will be provided with daily meals. The isolation spaces contain furniture and linens. Students will need to bring clothing, academic materials and entertainment (laptop, books, etc.)
Distinct from self isolation, students who have been in close contact with someone who tests positive with COVID-19 will need to quarantine for 14 days in their own room, per CDC guidance. Students in quarantine will be provided a daily meal service. Students with roommates will be considered a “family cluster” and in most cases roommates will also need to quarantine. Students with community restrooms will use stalls designated for quarantining residents.
We have updated our policies to reflect state, local, SMU, and RLSH policies related to COVID-19.
  • All individuals testing positive for COVID-19 are contacted and confidentially interviewed to identify people who came into close contact with the infected individual. University employees are trained on contract tracing by Johns Hopkins University and follow county, state, and federal guidelines. Close contact is described by the Center for Disease Control as within 6 feet for more than 15 minutes without direct respiratory droplet exposure.)
  • This trace assesses the class schedule, living situation, activities, work locations including offices and job sites, face-to-face meetings and any other situations that may have resulted in close contact from 2 days before the onset of symptoms or testing (if asymptomatic).
The COVID-19 website will be updated as positive cases are identified. Additionally, anyone can sign up to receive alerts when the site is updated by sending an email to subscribe-covidcasenotifications@list.smu.edu.
  1. Stay home.
  2. Contact your physician or the Dr. Bob Smith Health Center at 214-768-2277 for a screening interview by trained medical staff.
There is a request process to allow students to stay for approved reasons.
You can apply to stay over winter break through the housing portal. Requests must be submitted by November 8.
Requests to extend your housing or stay over winter break must be submitted by November 8 via the housing portal
Yes, students living in Moore, Grad House, and Daniel Apartments can stay through winter break, but you must register in the housing portal by November 8. Failure to register for winter break housing by November 8 will result in your card access to the building being turned off during winter break.
Maybe. Only residents with specific circumstances and needs will be approved to stay over winter break. If you have a need to extend your housing or stay over winter break, you must request to stay through the housing portal by November 8.

If you need to extend your stay on campus, you can request this via the housing portal by November 8 for the following reasons:

  • Travel: Students who need to extend their stay up through November 30 for travel considerations, such as wanting to wait until after the Thanksgiving rush for a less expensive flight, will be approved.
  • Academic: Students who need to extend their stay through December 17 for academic considerations will be approved. Academic considerations include not having internet access at home or participating in academic pursuits that require you to be present on campus (such as lab research).

If you need to stay through Winter Break (until the start of Spring Semester), you can apply via the housing portal by November 8 for the follow reasons:

  • Financial hardship, such as needing to work at a job near campus.
  • Home of record is outside the contiguous 48 states.
  • Home insecurity, including SMU being your permanent home.
  • Health concerns (e.g., there is a family member at home who is high-risk for COVID and this prevent you from traveling home).
  • International Students

The following scenarios will not qualify a resident to extend their housing or stay over winter break:

  • Your destination requires a quarantine period upon arrival.
  • Wanting to return to campus prior to residence halls opening in January.
  • Desire to have access to your room and belongings over the break.
Only students who have applied via the housing portal by November 8 AND been approved to stay over winter break will have access to their residence hall room or apartment. Key card access will shut off for all other residents on November 25.
No, you would only need to move all of your belongings out of your room if you are moving residence hall rooms or not returning for spring semester. We encourage all students to think critically about what belongings they should bring with them for the winter break, as students will not have access to their residence hall room or apartment after November 25 unless they have applied via the housing portal by November 8 AND been approved to stay over winter break. Don’t forget to bring important items like IDs, wallets, passports, and medications with you when you leave your residential community for the winter break.
Remember important items like IDs, wallets, passports, and medications when you leave your residential community. We would hate for you to miss a flight or have to refill a prescription unnecessarily since you won’t have access to your residence hall room or apartment unless you have applied via the housing portal by November 8 AND been approved to stay over winter break. We suggest you make a checklist of important items you will need for the 7-8 weeks that you will be away. This list will be different for everyone and might depend on your plans for winter break.
Break housing is only available for continuing residents with a Fall 2020-Spring 2021 room assignment who enroll for Spring 2021 semester. Students who withdraw or leave SMU are not eligible for winter break housing. Students must request and be approved for break housing.
You will receive an email to your SMU account from the housing portal indicating your approval within a week of a request.
Because we are not operating at a full capacity, campus services may be extremely limited over winter break. For example, all SMU offices will be closed from Saturday, December 23, 2020 until Monday, January 4, 2021. Additionally, SMU meal plans will end on December 14, and there will be limited dining options between November 25 – December 14. You can find out more about what dining options will be available on the Dining Services website.
For additional question please email housing@smu.edu or call Residence Life and Student Housing at 214-768-2407.
SMU is now requiring that everyone on the SMU campus wear a face covering over the mouth and nose in all public indoor spaces. This requirement includes residential buildings and our public spaces, including lobbies, lounges, hallways, community bathrooms, laundry rooms, study spaces, community kitchen, any office, RCD/FiR home. Face coverings are not required in an individual’s residence hall room, suite, or apartment.

The deadline for the SMU Remote semester has passed.  If you have extenuating circumstance, please reach out to your RCD and academicsuccess@smu.edu to discuss your situation.  Students granted an exception to be a Remote student after Move-In, who chose to move out, will be refunded for Housing using the academic refund schedule.

Moving your belongings out of your room at Thanksgiving is not required. Information regarding the approval process to stay on campus during Winter Break will be communicated the third week of September.

Students may request a Fall semester single in the Request for Changes section of the SMU Housing Portal.  We will continue to make assignments into single rooms as space allows.

Make sure to reference the fire safety information to ensure you only have permitted items in your room.
Students registered for Fall 2020 may order the permit for the upcoming 2020-21 academic year online by logging in to your My Parking Account. Payment is made after the permit is ordered through my.SMU, and not on the parking website. More information about parking can be found on the Parking and ID Card Services website.
Each student living on campus will be assigned a mailbox at Mail Central located at Hughes-Trigg Student Center. Students will receive their post office box number via their SMU email address from Mail Central in July. Please contact Mail Central with any questions.

Students who are exposed to a confirmed, COVID-19-positive person will be contacted by a member of the SMU Contact Tracing Team.  They will be asked to quarantine for 14 days from their exposure date. The information below provides resources and answers to common questions about quarantine for on-campus students.

Meals

If you have an SMU meal plan, you will receive a daily meal kit delivery.  These meals will be left outside your room door and the delivery person will knock.

Meal rosters are submitted at 2:00pm each day.  If you are asked to quarantine after 2:00pm, you will begin receiving meals the following day.  Please see If You Need Something for meal options the first day.

Meals will be delivered each afternoon, between 3:00 – 5:00pm.  You will receive a dinner, breakfast and lunch.  A few items will need to be refrigerated.  You can order minifridges quickly through AmazonNow if needed.  You may use microwaves in common areas.

If you’re not on an SMU meal plan and are quarantining on campus in your current room assignment, there is food delivery available if you do not meal plan for $25/day. This cost will be added to your student account. You may also speak with your Contact Tracer about your meal options.

If You Need Something

In most cases, you will need to coordinate delivery to your location.  If you are using a service or a friend is dropping something off, please ask them to call when they arrive at the building.  Meet them outside and do not come in close contact. These services may be useful:

  • Instacart will deliver from Kroger, CVS, Central Market, Target and more.This is a great option if you need groceries for a day or more.
  • GrubHub delivers from 7-Eleven, and they have basic medicines, toiletries, laundry products, snacks, etc.
  • Amazon Prime Now will deliver to your door and they have basic groceries, household supplies, school supplies, etc.
  • You may use your Flex Dollars for GrubHub on campus and ask a friend to pick it up.
  • You can order textbooks and have a friend pick them up for you (see Mail & Packages).

Mail & Packages

If you need access to a package or mail, you can authorize a friend to pick up your mail by emailing postoffice@smu.edu.  Please email from your SMU email address, and provide the name and SMU ID number of the student who is authorized to pick up your package.

Community Restrooms

Each building has a designated restroom(s) or stall(s) for students in quarantine.  Please check in with your RCD if you do not know which facilities are for students in quarantine.  While in the restroom, we ask that you not talk or sing (in the shower) and that you wear your mask whenever possible.

Suite Restrooms

While you in quarantine, your suite restroom will not be cleaned by custodial staff.  RLSH will provide some cleaning supplies for you and your suitemates to use to clean your suite bathroom while in quarantine. You should clean your suite bathroom before and after each use.

Trash

Your trash can be taken to the trash room in your building. Please take your trash to this area during a time when others are not present, and remember to wear your face covering.

Laundry

We encourage you to do minimal laundry.  If you need to do laundry, please do it when no one else is in the laundry room.

Exterior Space

You may go outside, but you should stay distanced from others. Even while outside, you should always wear a face covering.

Work Order Information

If there is an issue that can wait until your quarantine is over, please enter a work order once your quarantine is finished.  If you cannot wait until the end of quarantine for a repair, please enter a work order and note that you are in quarantine so that staff can wear additional protective gear.

Common Spaces

While in quarantine, you should not hang out in common spaces, lounges, hallways, etc.  When you must be in a common space to access a building service, you must always wear a face covering.

Lockouts

If you are locked out of your room from 8am-8pm, you should call your Area Service Desk. If you are locked out during RA On Call hours (8pm-8am) you should call your community’s on call phone that is posted in and around your community. You should only be out of your room for necessary reasons (bathroom, laundry, taking out trash, etc.) and should always wear your face covering.

Students who test positive for COVID-19 will be contacted by a member of the SMU Contact Tracing Team.  If the student decides to isolate on campus, they will be assigned to an isolation unit.  The information below provides resources and answers to common questions about isolation for on-campus students.

Checking In

Students will receive an email that will provide an isolation building, room number and key locker code. Shortly after this communication has been sent, their SMU ID will begin to work for accessing the exterior door of the isolation housing building.

Each building has a set of lockers at the front of the building. The locker number and locker code will be emailed to the student. The locker will contain two keys. One key will be used to access the room.  The second key in the locker can be used for a lock out.

What to Bring and What is Provided

Residence Life & Student Housing (RLSH) will provide a few items for the temporary space:

  • Toilet Paper
  • Bath Towels
  • Paper Towels
  • Bed sheets and blankets

Packing List:

  • class materials and books
  • laptop
  • chargers for laptop, phone, iPad, etc.
  • toiletries and medications
  • enough clothing and laundry supplies
  • entertainment such as books, iPad, etc.
  • anything you would reasonably need for a 14-night stay

If You Need Something

In most cases, students will need to coordinate delivery to their location. Students may use a service or has a friend to bring something to them.  If a student is using a service or a friend is dropping off something, please ask them to leave it at the door. Do not come in to close contact with others. These services may be useful:

  • Instacart will deliver from Kroger, CVS, Central Market, Target and more.This is a great option if you need groceries for a day or more.
  • GrubHub delivers from 7-Eleven, and they have basic medicines, toiletries, laundry products, snacks, etc.
  • Amazon Prime Now will deliver to your door and they have basic groceries, household supplies, school supplies, etc.
  • Flex Dollars can be used for GrubHub on campus and a friend can pick it up.
  • Students can order textbooks and ask a friend pick them up (see Mail & Packages).

Mail & Packages

If students need access to a package or mail, they can authorize a friend to pick it up by emailing postoffice@smu.edu. Please email from your SMU email address, and provide the name and SMU ID number of the student who is authorized to pick up the package or mail.

About the Units

  • Wellness Pods: Trailer unit with kitchenette, shower, microwave and refrigerator.
  • Martin Hall: Efficiency apartment with kitchenette, shower/tub combo, microwave and refrigerator
  • Perkins Hall: Residence hall room with refrigerator, microwaves in common area
  • Dyer House: Residence hall suite with refrigerator, microwaves in common area

Meals

Students on SMU meal plans will get a daily meal kit delivered, containing three meals. Students not on a SMU meal plan will work with their fraternity to deliver meals (if applicable) or will speak with the Contact Tracer about their meal options.

Meal rosters are submitted at 2:00pm each day.  If students are asked to isolate after 2:00pm, they will begin receiving meals the following day.  Please see If You Need Something for meal options the first day.

Meals will be delivered each afternoon, between 4 - 5 p.m. Students will receive a dinner, breakfast and lunch.  Meals are labeled with a room number, please only take your meal. There is a minifridge in each unit to keep items cold, and a microwave in each unit or common area to heat food.

To protect the staff delivering the meals, we ask that you wait until 5:00pm to go to the area with the meals, to allow them time to leave before the area is crowded with students.

Meal drop-off locations:

  • Wellness Pods:  Each pod contains a compartment where the items will be left
  • Martin: The area near the north facing exterior doors
  • Perkins: The 1st floor, near the east stairs
  • Dyer: The dining room

Trash

When full, your trash can be taken to the dumpster outside the building.

Laundry

Laundry rooms are available in Martin, Perkins and Dyer. Students in the Wellness Pods can email kielk@smu.edu to arrange access to Dyer House to do a load of laundry.

Exterior Space & Common Space

Each isolation space has a designated outdoor space. Students are welcome to use the common spaces, but we do ask that they clean up after themselves and return furniture to the original set-up if they move it, since we don’t have hall staff in the building.

  • Wellness Pods: Students can use the outdoor space in the area immediately surrounding the Pods.
  • Martin & Perkins Halls: There is a fenced area between Martin and Perkins for students to be outside.
  • Dyer House:Students may use the outdoor space in the building courtyard.

Wellness Pod Waste Info

The Wellness Pods are a bit unique, although students have said they enjoyed their stay in them. On Tuesdays and Friday, the black waste is pumped out by a contractor. You do not need to do anything, but we want you to be aware so it doesn’t startle you. Please only use the toilet paper provided.

Work Order Information

If there is an issue in an isolation unit that does not need immediate repair, please enter a work order for that item. Please note the unit number and that it can be repaired at check out.

If there is an issue that needs an immediate response, call 214-768-2407 during business hours. After hours, please contact SMU Police at 214-768-3388 and they can relay a message to our on-call staff.

Who to Contact with Issues or Questions

Should students have a need that requires immediate attention, they can get in contact with someone a few different ways.

  • During the hours of 8:30am-5pm, Monday-Friday, call the RLSH main line at 214-768-2407.
  • For anything outside of those hours, SMU PD can be reached at their non-emergency number (214-768-3388). SMU PD can also reach the RLSH Professional Staff member on call.
  • For emergencies, please call 911 or SMU PD emergency line (214-768-3333).
  • Kiel King, Assistant Director for Housing Operations, is the RLSH contact for any non-urgent needs or questions regarding your isolation housing. You may reach out to him at 214-768-5531 or kielk@smu.edu.

Emergency Procedures

There are notices in each building with information related to inclement weather and other emergencies.

Checking Out

To check out of isolation housing:

  • Take out all trash from the unit
  • Remove all personal items
  • Leave all sheets, towels, blankets, and washcloths in the plastic bag they were originally in
  • Leave the room key in the locker outside the building and lock the door
  • Email Kiel King (kielk@smu.edu) to confirm your departure.

***It is imperative that you follow all of the steps listed above for checking out. Improper checkouts can result in a $150 charge for keys not left in the locker, as well as charges for trash/ personal item removal.