Accessing Canvas for Non-Credit Courses

Getting Started 

First Time Using Canvas? You will be required to create a password for Canvas. Please follow the directions below to setup your Canvas account:

Go to https://go.smu.edu/canvas and Select "New to SMU GO Canvas? Forgot Password?" (See image below)

Image showing the link to reset your canvas password

Enter the user name you created during enrollment and an email will be sent to the email address on record with instructions on setting up your Canvas password.

Attention: If you do not know your user name, please go to the SMU GO Student Portal and select "Forgot User Name" to request your user name.

Return to the Canvas login screen (https://go.smu.edu/canvas) and log-in with your User Name and the Canvas Password you just created.

 

  

NOTE: If your instructor has not published thier course you may not see any courses available, courses are usually published shortly before or on the first day of class. 

If you expereince any issues logging in or accessing your online courses, please contact the SMU Help Desk (Mention you are taking courses with SMU Global and Online)

Student Support

 

How Do I Access 24/7 Help @ SMU


SMU has contracted Instructure, the company behind Canvas, to provide 24/7/365 Tier1 support for all SMU students, in fully online, hybrid, and residential student communities.


Students can access this 24/7/365 support through the help menu in the lower left corner of the SMU Canvas interface (global navigation).  This Canvas support allows for uninterrupted tech support for all students when the on campus Help Desk is closed.

picture of the help icon found in teh global navigation

 

There are two choices for reaching 24/7/365 support, phone or chat.

(The chat option will provide you with the option to have your completed chat session emailed to you in digest form for future reference.)

Getting Help with Canvas 

 

Documentation and Training

Canvas Guides for Students:

Video Tutorials