Personal Training

Initial appointment: After the health and wellness coach attempts to schedule the initial appointment three consecutive times with no response from the client, the Health and Wellness Coaching fee/package will be considered null and void. This includes all sessions purchased. 

Cancelling sessions: Clients must notify the health and wellness coach by email at least 24 hours in advance to reschedule a session. If the client fails to do this, that lesson will be forfeited. If a client no-show, he/she will still be charged for that session. There will be NO REFUNDS and NO EXCEPTIONS.

Tardy client: If a client is late for a session, the length of the session is degraded by that amount of time. For instance, if a client signs up for a 1-hour session and is 15- minutes late, the session will only last 45-minutes. There will be no discount for this remission.

Tardy trainer: If a coach is over 5-minutes late for any session, he/she will give that client a complimentary 60-minute session, in addition to the number of sessions already purchased.

Dissatisfaction with assigned trainer: If a client is not satisfied after the FIRST session with the trainer he/she is assigned to, he/she can be reassigned to a new trainer at no additional cost and one complimentary session will be added with the new trainer. If the client waits until all sessions have been completed, then complains that he/she is not satisfied with the trainer, there will be no reimbursement or reassignment (free of charge).

Meal plans: Personal Trainers, without nutrition certification or dietitian license, are not allowed to prescribe meal plans to their clients. Nutritional information/guidelines may be discussed and explained, but specific meal prescriptions are strictly prohibited.

Remaining sessions: After the trainer attempts to contact the client to schedule remaining sessions three consecutive times without a response from the client, all remaining sessions will be considered null and void. At this point the client will no longer be able to access these sessions (regardless of how many are left). Clients will be required to purchase new sessions to continue working out with the SMU Personal Training program. Clients are able to put sessions on “hold” until the client is able to utilize them. It is the client’s responsibility to contact the Fitness Coordinator with this information. There are NO REFUNDS for sessions purchased.

What is small group training?

Small group training is sold in packages of 5, or 10 sessions and are sold on a per-individual basis. Small group training is for groups of 3 – 6 participants. We cannot pair you with a group, so you must come prepared with your group of individuals. This is a great opportunity to help you stay motivated and enjoy your training together! You can start small group training the same way as regular personal training, just fill out our registration from and be sure to select “small group training”. Each member of your group will need to fill out the form and list the names of your group so we can pair you together. Please do not purchase sessions until you’ve been paired with a trainer. 

How can I start a small group?

Find a group of 3 or more friends who are interested in achieving similar goals. Then contact dedmancenter@smu.eduto discuss times and days that work best for your group’s training sessions. The cost per person is $100 for 10 classes in 5 weeks.

FITNESS ASSESSMENT

Our Comprehensive Fitness Assessment includes a conversation about goals, movement assessments, posture analysis, resting measurements, and a selection of fitness assessments. All of this information can help tell us where you are at and can help write programs or give you some advice!

Assessment Measurements Include:

• Blood Pressure
• Flexibility
• Body Weight
• Body Composition
• Strength Test
• VO2 Cardiovascular Analysis 

Skinfold Measurement: $15

Subcutaneous body fat can be measured using a device called a skinfold caliper. In an average person, approximately 50% of body fat is distributed just below the skin. Skinfold measurement determines body composition via the measurement of select subcutaneous adipose tissue sites. Given the ease of administration and low cost, skinfold measurements are still considered the most practical assessment tool for measuring body composition in the fitness setting.

 

[1] American Council on Exercise (2014). ACE Personal Trainer Manual, 5th ed. Bryant, CX & Green, DJ & Merrill, Sabrena (Eds). San Diego, CA: American Council on Exercise.

You can meet with your trainer as often as you would like!

•Once our team gets you connected with a trainer, you can use whichever mode of communication is best for you to stay in touch with your trainer.

We will do our best to pair you with a trainer you request, if you have a trainer you would like to choose based on their bios below. However, that trainer may not have the same availability, or have to ability to take new clients.

Easy! Take a few minutes to fill out our Personal Training Registration Form. This will give us the preliminary data we need to help our trainers be better prepared for your first session!

The first session is all about finding out who, and where you are. Our trainers will take time to get to know you, as well as your goals. We will also conduct some fitness assessments that will help write the correct programs, to meet you where you are at and bring you to new heights!

Yes, Our fitness assessment, and white packages expire after 4 months, and our 10 and 16 packages expire after 8 months

Contact us at fitness@smu.edu with your question!