Payment options

What you'll find here: Answers to frequently asked questions about types of payments, tech issues, and accessing your account.

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Your questions answered

Our Student Financial Services experts walk you through what you need to know about financial aid, tuition and fees, paying your bill and more.

Types of payments

There are multiple payment options through my.SMU or your Authorized User account, including eCheck, credit card, and international wire payment.

There's no service fee with eCheck payments from a personal checking or savings account. You’ll need your bank’s ACH routing number (often the left-most number on your check) and your account number. Do not use numbers from your debit card. For assistance, contact your bank.

SMU accepts American Express, Discover, MasterCard, and VISA. A non-refundable service charge fee will be added for each transaction. The non-refundable service charge fee is 2.85 percent for US based credit/debit card payments and 3.95 percent service fee per transaction for international non-US card payments.  

Yes, SMU partners with Flywire to provide secure international payment options. You can initiate these through your my.SMU portal or Authorized User account.

Yes, SMU partners with Flywire to provide secure domestic wire payment options. You can initiate through Flywire

  • Savings Accounts: Contact your financial institution to confirm the correct routing number, as deposit slips may not include it.
  • Brokerage/Investment Accounts: Not all brokerage accounts support online payments. Verify with your account representative to confirm compatibility.
  • Credit Card Accounts (Convenience or Credit Advance Checks): These accounts may not support electronic transactions. Contact your financial institution to see if ACH transactions are allowed.

If a check or electronic check payment is returned due to insufficient funds, a closed account, an invalid account number, or other issues, the payment amount and a $30 returned check fee will be charged back to your student account, and you will receive an email notification. A hold will be placed on your student account until a new payment and the $30 fee are submitted. This fee applies to each returned check, regardless of the amount. If there is a history of returned checks, the university may also suspend your check payment privileges.

A $30 chargeback fee will be applied to your student account.

Tech issues

Check that your web browser’s pop-up blocker is turned off, as this may affect SMUpay’s functionality. SMUpay requires Microsoft Internet Explorer 8 or newer, Mozilla Firefox 17 or newer, or Google Chrome 24 or newer, with JavaScript, Cookies, and Secure Sockets Layer (SSL) enabled.

Accessing your account

Log into my.SMU, select the "Financials" tab, choose "SMUpay" from the drop-down menu, and then select the account you wish to pay on the "View & Pay Accounts" page.

Log in to my.SMU, select "Employee Self Service," click on the "Financial Account" tile, choose a term, select an amount, and then click on "SMUpay." From there, choose the proper account from the "View & Pay Accounts" page.

Log into my.SMU and find the “Release of Education Records” link. From there, you can grant access to select contacts.

Once a student grants access to a parent, the parent will receive instructions on how to access my.SMU with their own credentials.

At SMU, a student may choose to release all of their education records, restrict access to specified areas, or specifically deny access to a third party.

Students can add a parent(s) as an authorized user through my.SMU, or the parent can request access from the student, by following these instructions.

Once the parent is added as an authorized user, the parent will receive instructions on how to access SMUpay using their own credentials.

Submit this form with a valid photo ID to the DES ManeDesk located in the Blanton Student Services Building. You can do so in person or by mail to the SMU University Registrar’s Office, P.O. Box 750181, Dallas, TX 75275-0181.

A separate release form must be filled for each individual request.

If you’re requesting a letter of recommendation or professional reference with personally identifiable information, like grades or GPA, you must provide faculty with written authorization. Use this form as reference.