Comments and Complaints

We strive to make each visit as pleasant and professional as possible. However, if you have complaints or suggestions, please let us know. Share your concerns via the Health Center Website, www.smu.edu/studentaffairs/healthcenter.

If you prefer or if we are unable to resolve your concerns, you may also contact the appropriate Health Professional Board listed below:

Complaints about physicians, as well as other licensees and registrants of the Texas Medical Board, including nurse practitioners, physician assistants and acupuncturists, may be reported for investigation at the following address:

Texas Medical Board

Attention: Investigations 

333 Guadalupe, Tower 3, Suite 610

P.O. Box 2018, MC-263

Assistance in filing a complaint is available by calling:

1-800-201-9353

Complaints about psychologists may be reported to the Texas State Board of Examiners of Psychologists. For assistance please contact:

Texas State Board of Examiners of Psychologists

333 Guadalupe, Tower 2, Suite 2-450

Austin, Texas 78701

512-305-7700

24-hour toll free complaint system:

800-821-3205

Complaints about pharmacists or pharmacy technicians may be filed with the Texas State Board of Pharmacy via their Website or by contacting:

Texas State Board of Pharmacy

333 Guadalupe, Suite 3-600

Austin, Texas 78791

512-305-8000

www.tsbp.state.tx.us