SMU Simmons School of Education and Human Development

Dispute Resolution & Conflict Management

 

Dispute Resolution & Conflict Management

Dispute Resolution & Conflict Management

Upcoming Events

Upcoming Information Session

Conflict is everywhere. If you are interested in affecting change and making a difference, come explore educational opportunities in conflict resolution and peacebuilding! We will be holding an information session on March 21st at 6:30 p.m. Learn more about the Master's program and Graduate Certificates that SMU offers in Dispute Resolution and Conflict Management. Hear from current students, alumni and faculty. Take the first step and join us!

Wednesday, March 21 at 6:30 p.m.
SMU Plano Campus, Great Room (103)
5228 Tennyson Parkway 

Register Now

Our Programs 

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Master of Arts in Dispute Resolution

Whom does this program serve?

Because conflict is a natural and recurring part of all aspects of society, students from all walks of life benefit from a Master of Arts in the study of conflict management.   Dispute resolution skills can enhance current career paths or launch new careers.

What will I learn?

Rooted in the social and behavioral sciences, the curriculum provides in-depth study of conflict theory with options for specialization in traditional conflict management, organizational conflict, and international conflict resolution as they apply to business, family, education, public policy, religion, law and healthcare.

Graduate Certificate in Dispute Resolution

Whom does this program serve?

Because conflict is a natural and recurring part of all aspects of society, training in dispute resolution can enhance the lives of individuals in a variety of professions and industries.

What will I learn?

The 21-credit-hour program offers a solid foundation in conflict theory and skill development. Students learn the skills of negotiation, problem solving, mediation, arbitration, and systems design through classroom instruction that includes role-playing.   Field-based opportunities in clinical settings further enhance the skills of conflict resolution.

Executive Coaching Certificate

Whom does this program serve?

One of the fastest-growing fields of management consulting in America, SMU’s Executive Coaching program is designed for individuals who want to work as executive coaches or coaching consultants.

What will I learn?

The 3-course curriculum offers theoretical and applied training in the areas of assessment and interviewing, transitional coaching (used with individuals who need to adapt to new work environments), developmental coaching (used for accelerating the development of high-potential leaders), and performance coaching (used with leaders who need to overcome performance issues).

Graduate Certificate in Healthcare Collaboration and Conflict Engagement

Whom does this program serve?

This program is designed for physicians, healthcare administrators, nurses, healthcare human-resource professionals, and those who seek healthcare leadership roles.

What will I learn?

The three-course curriculum teaches engagement and collaborative skills that are grounded in evidence-based social science, fundamentals of neuroscience, emotional and social intelligence, and the fundamental concepts of conflict and conflict escalation and de-escalation.