Distinctive Features

The program offers several distinctive features:

  • The certificate consists of three courses
  • All courses are conducted on weekends to support participation by working professionals and out-of-state students
  • The program includes classes in the areas of Assessment and Interviewing, Transitional Coaching (focusing on leaders who are attempting to adapt to new work environments), Developmental Coaching focusing on accelerating the development of high-potential leaders), and Performance Coaching (focusing on leaders who are attempting to overcome performance issues)

Courses

1. Assessment and Interviewing Skills for Executive Coaching

Students obtain a basic introduction to coaching, including its purpose, applications, and how coaching differs from counseling or mediation. Students learn how to conduct in-depth assessment interviews with those being coached, and with other organizational stakeholders. The course also introduces students to the use of 360° tools, and shows how to integrate 360° and interview data into a consolidated assessment report.

2. Transitional and Developmental Coaching

This course provides an introduction to transitional coaching, which is designed to help leaders make a fast and successful transitions to new work cultures and settings. Developmental coaching focuses specifically on the needs of "fast-track" or high-potential leaders. Students learn the unique skills required of transitional and developmental coaches and the challenges that each is likely to face.

3. Performance Coaching

Performance coaching is focused on helping managers who are encountering performance issues related to ineffective leadership styles and behaviors. Students are introduced to the most common performance coaching situations, and the unique challenges that are faced by performance coaches. They learn how to address client resistance, and how to meet and identify such resistance. They also learn the intricacies of client contracting, with particular attention to establishing clear and detailed expectations for performance improvement.