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Office of Information Technology

IT Training

Upcoming Workshops & Training

Online training is available for many of the services and software supported by the Office of Information Technology. For all other software, we do offer thousands of video training courses, available 24/7, through lyndaCampus.  

Canvas: An Introduction

CanvasThis class covers the newly introduced Canvas Learning Management System (LMS) that will be replacing Blackboard. These open sessions will introduce you to the Canvas interface, creating course content, customizing your course's look and feel, assignment grading, and new features that were not included in Blackboard. (90 minutes session)

Courses will begin in January 2016 and run through August 2016. The following workshops are slated through March 31.

All classes with take place in Crow 186 (lower level).
These courses are open to walk-ins – No registration needed.

If after 15 minutes, the class will be cancelled if no participants have shown.

Upcoming Sessions:

Thursday January 28 10:30 a.m.
Friday February 5  1:30 p.m.
Monday February 8  2:30 p.m.
Monday February 8  4:30 p.m.
Wednesday February 17 10:30 a.m.
Thursday February 25 10:30 a.m.
Friday March 4  1:30 p.m.
Monday March 7  1:30 p.m.
Wednesday March 9  1:30 p.m.
Monday March 14  2:30 p.m.
Monday March 14  4:30 p.m.
Wednesday March 16 10:30 a.m.
Thursday March 24 10:30 a.m.

Box: Getting Started


This class is a quick introduction to SMU's new cloud storage system, Box. Learn how to log into box, add and organize files, install desktop sync software, and share your files with others. We will also cover file collaboration, which allows you to edit and talk about documents with others. (30 minutes)

Upcoming Sessions:

Monday, February 1 at 10:30 a.m. (Online)

Monday, February 15 at 2:00 p.m. (Online)



ExcelIn this 1 hour hands-on-workshop, we’ll explore:

  • Basic workbook management
  • Data entry tips
  • Working with tables and charts
  • Creating basic formulas using built-in functions and arithmetic operators
  • Using the basic functions SUM, AVERAGE, COUNT, MAX, and MIN
  • Finding and correcting errors in calculations
  • Understanding absolute and mixed references

All students who attend will receive access to the Microsoft Official Academic eBook for Excel 2013. (Students Only)

Upcoming Sessions:

Wednesday, February 17 at 4 p.m. (Altshuler Learning Enhancement Center) – No registration required.

Excel 2013: Understanding Formulas and Pivot Tables

ExcelWe’ll kick off this workshop by reviewing basic formulas and order of operations. Next, we’ll explore more advanced features such as:

  • Concatenating text
  • Using IF logic
  • Working with VLOOKUP
  • Creating Pivot Tables
  • Formatting and Filtering Data
  • Working with Pivot Charts *
  • 4 easy steps to keep the leading zero in your worksheet and more! *

* Topics covered only in April sessions.

Upcoming Sessions:

Thursday, February 25 at 4 p.m. (Altshuler Learning Enhancement Center) – No registration required. (60 minutes)

Note: Sessions on April 18 & 22 are now closed. We have opened an additional session on Friday, April 29 at 10 a.m. (120 minutes)

Register for April 29

lyndaCampus: Meet your 24/7 Tutor

Lynda.comLooking for someone to help with your courses as the semester begins? Want to learn a new skill in your spare time? Look no further than! SMU has obtained a campus-wide license to access lyndaCampus, which enables all students to have unlimited access to's award winning courses.

Whether you need a helping hand in calculus, or if you want to learn a new skill like Photoshop or public speaking, lynda has you covered on hundreds of topics. This seminar will show you the basics of accessing and using to supplement your in-class experiences as well as any other intellectual curiosity you may have. (30 minutes)

Upcoming Sessions:

January 25 - 4:15 (Altshuler Learning Enhancement Center) - No registration required

February 10 - 4:15 (Altshuler Learning Enhancement Center) - No registration required

Qualtrics: Creating Basic Surveys and Registration Forms

QualtricsQualtrics is a Web-based enterprise data collection and analysis product for market research, customer insights, employee performance, event registration, institutional assessment, alumni outreach, academic research, and much more. (90 minutes)

In this introductory session we’ll learn how to use Qualtrics for event registration and basic surveys. We’ll also discuss:

  1. Best Practices for Creating Surveys
  2. Setting Quotas
  3. Developing Custom Messages
  4. Activating & Editing Surveys
  5. Setting Survey Expiration Dates
  6. Pulling reports and more!

Upcoming Sessions:

March 21 – 2:00 – 3:30 p.m.

March 30 – 10-11:30 a.m.

Register for March 21

Register for March 30

Sitecore: Getting Started [Hands-On Workshop]

SitecoreThis introductory training is for individuals who have never used Sitecore or will be responsible for editing existing content and adding basic pages. (90 minutes)

The Agenda Includes:

  • Accessing Sitecore.
  • Editing existing pages.
  • Creating new pages.
  • Adding content, images, and links.
  • Uploading Media Items, like PDF files and images.
  • Publishing content to stage for review.
  • Making your content public.

Upcoming Sessions:

February 3 - 10:30 a.m.


Sitecore: Advanced Topics [Hands-On Workshop]

SitecoreSitecore, SMU’s Web Content Management System, does a lot of the work in creating your pages, but sometimes it needs a little wrangling to really get it to shine. This advanced class will take advantage of HTML & CSS to spice up those pages by adding enhancements such as buttons, table formatting, and alerts to your pages. (90 minutes)

This advance class is for individuals that use Sitecore on a regular basis. 


  • Knowledge of basic HTML syntax and formatting.
  • Mastery of basic concepts taught in Sitecore Basics (Available online) course.

Upcoming Sessions:

April 13 - 10:30 a.m.


Sitecore: A Q&A

SitecoreHave a question about Sitecore that has been bugging you? Want to know how to do just that one thing? Want to find out other questions that people are having with Sitecore? We understand you have questions and we want to help. Join our open forum to get your questions answered about using Sitecore. (60 minutes)

Upcoming Sessions:

March 17 - 12 p.m. (Hughes-Trigg Forum)


Sharepoint: Moving Inside.SMU to the Cloud (SharePoint 2013)

During the weekend of February 27th, Inside.SMU will be moved to the cloud. This webinar is designed to support current users of Inside.SMU as we transition this application.

SharepointThis session is designed to get you acquainted with the new look and feel of Inside.SMU (SharePoint 2013). We’ll review the basics of working with a team site: working with lists, libraries, accessing site settings and sharing content with users. We will also briefly discuss some of the new features you should expect as we move to the cloud. (60 minutes)

Upcoming Sessions:

February 26 - 2:00 p.m. (Online)


my.SMU Training

Security and training for my.SMU (formerly Access.SMU) must first be approved by the Registrar’s Office or appropriate Module Lead. Managers may request security and training for their employee by submitting a Help Desk ticket. Please note, for security purposes the Training Team can only accept my.SMU training requests via the Help Desk ticket system. Instructions for selecting the appropriate form can be found here. Once the Training Team has received approval to train on my.SMU, we will schedule the appropriate in-person or online training.


my.SMU Administrative Tutorials

Over 80 web based tutorials used for Academic Advising, Admissions, Campus Community, Financial Aid, Student Financials and Student Records.

my.SMU Self Service Tutorials 

Contains over 50 step-by-step guides and tutorials for Faculty, Staff and Students. Staff will find the TIMEaccess resources helpful. Faculty information on Gradebook, processing grades, and advising is available. Students can access instructions for enrolling, updating personal information and viewing academic and financial information.

TIMEaccess: Bi-Weekly Supervisor

Train now.


SMU Financials Tutorials

SMU Financials- 20 web based tutorials used for Getting Started, Set-up and Defaults; Searching for Vendors, Vouchers, and Payments; Journals; and Additional Links: Accounting Concepts and Tips. 

Online Systems Training

SMU Financials

Before SMU Financials training can be taken an account request form must be submitted by your Financial Officer on your behalf. You’ll need to have your FO open a help desk ticket. They will need to complete the following items:

  • Under IT Forms select Account Request
  • select employee accounts,
  • select Financial Accounts
  • select New SMU Financials Account.


Once the managers of the Financial system receive the ticket, they will send it to us indicating which type of financials training you need.


Additional Resources

Blackboard Online Learning Center (Courses.SMU)- Features online tutorials, instructional videos and other learning resources on how to use Blackboard's current Learning Management system.

Courses.SMU- Our homepage for Courses.SMU help and training

Inside.SMU - Over 75 training links providing a combination of instructional videos and illustrations.

Lynda - Over 2000 courses and 104,000 tutorials.

Mactopia - Find product help for Microsoft Office for Mac.

Microsoft Office Online Training - Browse through hundreds of helpful tips on your favorite Microsoft products.

Statistical Training- Academic Technology provides training and consulting every semester. Visit for course descriptions and consulting services. Note: Please click on the Statistical Consulting Tab on the Help page.