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Office of Information Technology

IT Training

Upcoming Workshops & Training

Online and On-Demand training is available for many of the services and software supported by the Office of Information Technology. For all other software, we do offer thousands of video training courses, available 24/7, through lyndaCampus.  

Sitecore Basic & Advanced Workshops

These sessions cover basic to advanced topics regarding SMU's Sitecore Content Management System. The basic course walks you through the process of creating and editing basic web pages while the advanced course covers specialized widgets and coding features.

Upcoming Sessions:

Sitecore Basics (Hands-On)
Tuesday, September 27 1:00 - 2:30 PM
Class Full
Advanced Sitecore (Hands-On) Thursday, October 6  2:00 - 4:00 PM
Class Full
Sitecore Slideshows (Webinar)
 Wednesday, October 26 1:00 - 2:30 PM Registration
Sitecore Basics (Webinar)  Friday, November 4
10:30 -12:00 PM Registration
Advanced Sitecore (Webinar)  Thursday, November 17 2:00 -4:00 PM  Registration


In this session, learn the basics of creating, distributing, and managing data from online interactive surveys. Discover all of the features you can include in a survey to keep your respondents engaged while helping them provide accurate data.

Upcoming Sessions:

Qualtrics: An Introduction  Wednesday, October 12  1:30PM-2:30PM  FLE 109 (Registration)

Network Storage: What, Where & When

With all of the changes and additions of new storage services on campus, you may wonder which service you should use for certain tasks. This brief webinar will describe the different network storage services SMU OIT provides, how to use them, and when best to use each one.

Upcoming Sessions:

Network Storage: What, Where & When Thursday, November 10 2:00PM-3:00PM Webinar Registration

Upcoming Student Training Sessions

This semester OIT is excited to continue our training partnership with the Altschuler Learning Enhancement Center to offer IT training courses to the student community. From Excel to Digital Notetaking, make sure you take advantage of everything OIT and A-LEC have planned this semester! All classes will be located within Suite 202 of the Loyd All-Sports Center

Note-Taking & Textbook Reading Tue., September 20 4:00 – 5:00 PM
Intro to Excel Tue., September 27 4:00 – 5:00 PM
Excel Formulas & Functions Wed., October 5 4:15 – 5:45 PM
Note-Taking & Textbook Reading Tue., October 18 5:00 – 6:00 PM
Intro to Excel Wed., October 26 4:15 – 5:15 PM
Excel Formulas & Functions Tue., November 1 4:00 –5:30 PM

my.SMU Training

Security and training for my.SMU (formerly Access.SMU) must first be approved by the Registrar’s Office or appropriate Module Lead. Managers may request security and training for their employee by submitting a Help Desk ticket. Please note, for security purposes the Training Team can only accept my.SMU training requests via the Help Desk ticket system. Instructions for selecting the appropriate form can be found here. Once the Training Team has received approval to train on my.SMU, we will schedule the appropriate in-person or online training.


my.SMU Administrative Tutorials

Over 80 web based tutorials used for Academic Advising, Admissions, Campus Community, Financial Aid, Student Financials and Student Records.

my.SMU Self Service Tutorials 

Contains over 50 step-by-step guides and tutorials for Faculty, Staff and Students. Staff will find the TIMEaccess resources helpful. Faculty information on Gradebook, processing grades, and advising is available. Students can access instructions for enrolling, updating personal information and viewing academic and financial information.

TIMEaccess: Bi-Weekly Supervisor

Train now.


SMU Financials Tutorials

SMU Financials- 20 web based tutorials used for Getting Started, Set-up and Defaults; Searching for Vendors, Vouchers, and Payments; Journals; and Additional Links: Accounting Concepts and Tips. 

Online Systems Training

SMU Financials

Before SMU Financials training can be taken an account request form must be submitted by your Financial Officer on your behalf. You’ll need to have your FO open a help desk ticket. They will need to complete the following items:

  • Under IT Forms select Account Request
  • select employee accounts,
  • select Financial Accounts
  • select New SMU Financials Account.


Once the managers of the Financial system receive the ticket, they will send it to us indicating which type of financials training you need.


Additional Resources

Blackboard Online Learning Center (Courses.SMU)- Features online tutorials, instructional videos and other learning resources on how to use Blackboard's current Learning Management system.

Courses.SMU- Our homepage for Courses.SMU help and training

Inside.SMU - Over 75 training links providing a combination of instructional videos and illustrations.

Lynda - Over 2000 courses and 104,000 tutorials.

Mactopia - Find product help for Microsoft Office for Mac.

Microsoft Office Online Training - Browse through hundreds of helpful tips on your favorite Microsoft products.

Statistical Training- Academic Technology provides training and consulting every semester. Visit for course descriptions and consulting services. Note: Please click on the Statistical Consulting Tab on the Help page.