Give Now

Office of Information Technology

IT Training

IT Training

Online training is available for many of the services and software supported by the Office of Information Technology.  For your reference, the links below provide a combination of instructional videos and step-by-step documentation.

Please Note: We are currently upgrading my.SMU tutorials from the Access.SMU format. Please be aware that although the look and feel of my.SMU is different, the majority of the navigation and instructions for Access.SMU remain the same.

my.SMU (Access.SMU) Training

Security and training for my.SMU (Access.SMU) must first be approved by the Registrar’s Office or appropriate Module Lead. Managers may request security and training for their employee by submitting a Help Desk ticket. Please note, for security purposes the Training Team can only accept my.SMU (Access.SMU) training requests via the Help Desk ticket system. Instructions for selecting the appropriate form can be found here. Once the Training Team has received approval to train on my.SMU (Access.SMU), we will schedule the appropriate in-person or online training.


my.SMU (Access.SMU) Administrative Tutorials

Over 80 web based tutorials used for Academic Advising, Admissions, Campus Community, Financial Aid, Student Financials and Student Records.

my.SMU (Access.SMU) Self Service Tutorials 

Contains over 50 step-by-step guides and tutorials for Faculty, Staff and Students. Staff will find the TIMEaccess resources helpful. Faculty information on Gradebook, processing grades, and advising is available. Students can access instructions for enrolling, updating personal information and viewing academic and financial information.

TIMEaccess: Bi-Weekly Supervisor

Train now.



SMU Financials- 20 web based tutorials used for Getting Started, Set-up and Defaults; Searching for Vendors, Vouchers, and Payments; Journals; and Additional Links: Accounting Concepts and Tips. 

Online Systems Training

SMU Financials

Before SMU Financials training can be taken an account request form must be submitted by your Financial Officer on your behalf. You’ll need to have your FO open a help desk ticket. They will need to complete the following items:

  • Under IT Forms select Account Request
  • select employee accounts,
  • select Financial Accounts
  • select New SMU Financials Account.


Once the managers of the Financial system receive the ticket, they will send it to us indicating which type of financials training you need.


IT Workshops

Adobe Master Collection

 Creative Tools Webinar Recording
 Creating Images and Icons Webinar Recording


Excel Beginners Webinar Recording

Beginner Handout: Online copy not available, contact for additional copies
Create Custom Lists for Windows PDF 
Create Custom Lists for Mac PDF
Convert Text to Columns (Windows & Mac) PDF Tutorial 
Excel Basic Formulas PDF
Excel 2011 Keyboard Shortcuts

Additional Excel Resources not covered in Beginners class

Concatenate Text PDF
Creating Formulas Video Course Tutorial
Creating Formulas Reference Guide PDF
List of Excel Functions PDF

Excel Advanced

Excel Advanced Handout (Windows and Mac) PDF



 Beginner Step-by-Step
 Intermediate Layers Step-by-Step
 Intermediate Master Pages Step-by-Step
 Intermediate Styles Step-by-Step


 Introduction to Inside.SMU Webinar Recording
 Permissions Webinar Recording

 Lyris Email

 Webinar Recording


 Apple for Newbies Webinar Recording PDF

Mail Merge

Mail Merge Handout PDF


Outlook Productivity

Office 2010 for Windows PDF
Office 2010 for Mac PDF
Office for 2013 PDF

Password Reset Tool

Webinar Recording


Beginner's Intro to Photoshop PDF
Step-by-step PDF
Reference Guide


Designing Engaging Content in PowerPoint 



Introduction to Sitecore Webinar Recording
Enhancing Sitecore with HTML Webinar Recording


Webinar Recording



Word Quick Reference Guide (Windows & Mac) PDF
Word 2011 Keyboard Shortcuts


Word Advanced Handout (Windows) PDF
Word Advanced Handout (Mac) PDF


Additional Resources

Blackboard Online Learning Center (Courses.SMU)- Features online tutorials, instructional videos and other learning resources on how to use Blackboard's current Learning Management system.

Courses.SMU- Our homepage for Courses.SMU help and training

Inside.SMU - Over 75 training links providing a combination of instructional videos and illustrations.

Lynda - Over 2000 courses and 104,000 tutorials.

Mactopia - Find product help for Microsoft Office for Mac.

Microsoft Office Online Training - Browse through hundreds of helpful tips on your favorite Microsoft products.

Statistical Training- Academic Technology provides training and consulting every semester. Visit for course descriptions and consulting services. Note: Please click on the Statistical Consulting Tab on the Help page.

Click Here for information on the OIT Computer Classrooms including reservation instructions, available software and directions.