Is the Health Center closed, but you need medical care NOW? Check out some great options for medical care options available 24/7. 


Utilize emergency rooms for LIFE-THREATENING CONDITIONS that need immediate medical attention such as: heart attack, stroke, severe chest pain, poisoning, allergic reactions, head injuries, intestinal bleeding, wheezing/shortness of breath, unconsciousness, etc.)


HIGH: Both hospital and stand-alone emergency rooms typically have high costs due to their lower wait times, 24-hour accessibility, and their ability to treat complex cases.

Local Emergency Rooms:
  • Texas Health Presbyterian Hospital of Dallas: 8200 Walnut Hill Ln., Dallas, TX  214-345-6789, Emergency 214-345-7885*
  • Trusted ER: 6215 Hillcrest Ave, Dallas, TX 469-868-6322
  • Baylor Hospital: 3500 Gaston Ave, Dallas, TX  214-820-0111, Emergency 214-820-2501*
  • Lakewood Emergency: 6101 E Mockingbird Ln, Dallas, TX 469-414-3552
  • Baylor Scott and White Hospital-White Rock: 9440 Poppy Dr. Dallas, TX 214-324-6100, Emergency 214-324-6111*
  • Medical City Hospital: 7777 Forest Ln., Dallas, TX  972-566-7000, Emergency 972-566-7200*
  • Parkland Hospital (County): 5200 Harry Hines Blvd., Dallas, TX  214-590-8000*
  • UT Southwestern Clements Hospital: 6201 Harry Hines Blvd., Dallas, TX  214-633-4700*
  • Methodist Dallas Medical Center: 1441 N. Beckley Ave. Dallas, TX.  214-947-8181*

*NOTE:  Hospitals with an asterisk are covered by the SMU student insurance.


Utilize urgent care centers for situations requiring immediate medical care, but are NON-LIFE-THREATENING such as: Fever, cold/flu, bronchitis, x-rays, lab tests, vomiting, diarrhea, broken bones, bites/rashes, stitches, etc.


MEDIUM: Urgent care centers usually require a copay and charge based on the tests performed and your level of insurance coverage


*NOTE:  Urgent Care Centers with an asterisk are covered by the SMU student insurance.


Don't want to leave the comfort of your dorm room or apartment? No problem! Virtually chat with doctors on your phone, tablet, or laptop anytime anywhere using telehealth. this is a great option if you have a non-life-threatening medical issue, but still need to speak to a medical provider. Telehealth can be used for things like cough/cold, rashes, UTIs, sinus infections, headaches, pink eye, etc. Doctors can provide a diagnosis and even prescribe medication over the phone. 


LOW: Telehealth is a low cost option. Download the iOS or Android mobile app for free OR visit www.ahplivecare.com to get started.

For students on the health insurance plan:

  • $0/ visit through AHP Live Care
  • On the app, click "sign-up" and proceed to fill out registration information. When asked for insurance, select Skip This Step and enter service key AHPFREE.

For students NOT on the student health insurance plan:

  • $49/visit through AHP Live Care
  • We also recommend exploring the telehealth options available through your personal insurance provider.